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[x]cube LABS
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Desktop Support Engineer

Desktop Support Engineer

[x]cube LABS

2 years

0 Lacs

Hyderābād

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

support software network resolve training documentation security compliance troubleshooting linux technology communication code collaborative experimentation strategy blockchain mobile analytics iot developer aws service cutting research query

Work Mode

Remote

Job Type

Part Time

Job Description

Hyderabad, Telangana, India
Permanent
IT Infrastructure
2 - 4 years

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Job Title:

Desktop Support Engineer

Job Description:

We are seeking a highly skilled and motivated Desktop Support Engineer to join our dynamic IT team. The ideal candidate will have a strong background in providing technical support for desktop hardware, software, and network-related issues. As a Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our organization's IT systems, contributing to a seamless user experience.

Experience Range:

2 - 4 years

Educational Qualifications:

B.Tech/B.E

Job Responsibilities:

End-User Support:
- Provide timely technical support for desktop hardware, software, and peripheral devices.
- Troubleshoot and resolve hardware and software issues, escalating when necessary.
Hardware and Software Installation:
- Install, configure, and maintain desktop hardware, operating systems, and software applications.
- Conduct system upgrades and patches.
Network Connectivity:
- Troubleshoot network connectivity issues, ensuring seamless access to resources.
- Collaborate with network administrators to resolve complex network problems.
User Training:
- Conduct training sessions on basic hardware and software usage.
- Create and update user documentation for self-help solutions.
Security and Compliance:
- Implement security measures for desktop systems and sensitive information.
- Ensure compliance with IT policies and procedures.
Remote Support:
- Provide remote support for off-site users using desktop tools and troubleshooting techniques.

Skills Required:

Linux , Windows , Mac OS , Network Troubleshooting , Active Directory , IT Administration

Candidate Attributes:

Bachelor's degree in Computer Science, Information Technology, or equivalent.
Proven experience as a Desktop Support Engineer.
Proficient in Windows, Linux and MacOS.
Strong troubleshooting skills for hardware and software.
Knowledge of network protocols and connectivity.
Excellent communication and interpersonal skills.

Job Code: KL-L3U3HXGD

Headquartered in Dallas, [x]cube LABS helps enterprises globally with digital transformation and digital technology adoption. We take a highly collaborative approach and help solve problems across the entire digital transformation journey from ideation and strategizing to experimentation and execution. We specialize in helping enterprises transform customer experience, and in the process we help you leverage new, digitally driven, business models.
[x]cube LABS helps enterprises innovate and disrupt markets by leveraging digital as a strategy. The [x]cube team offers deep expertise in all things digital: CX strategy and transformation, digital innovation, augmented reality, virtual reality, blockchain, social, mobile, analytics, cloud, IoT, and more. We have delivered over 800 solutions across industries, won 25+ International awards, worked with 500+ clients & created value of over US $2.0 Billion for our clients. [x]cube is also one of the first 12 agencies globally to be approved by Google as a Certified Developer Partner.

Why Us?

We are one of the first 12 agencies globally to be approved by Google as a Certified Developer Partner and one of the few companies to receive AWS IoT Service Delivery Designation. At [x]cube LABS, innovation is the mantra at every desk and each project offers unique opportunities to learn, lead and achieve as a team.
A company always at the cutting-edge of innovation, we present an incredible opportunity to learn and grow. Expertise in new-age technologies. Learn every tool and tech that will shape our tomorrow. We believe in being creative and versatile. Get to work on a range of digital products crafted to engage and entertain. [x]cube's clientele features some of the top global Fortune 1000 enterprises. Make your mark on products targeted at benefitting billions of lives. Get access to our state-of-the-art research labs. Formulate and contribute to game changing visions. Competitive packages, attractive benefits and rewards. A fun, informal working environment. [x]cube LABS, YesGnome & Upshot are divisions of PurpleTalk. Have a query? Email us on alphateam@xcubelabs.com.

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Desktop Support Engineer