On-site
Full Time
Job Description – Desktop Support Engineer Job Title: DSE Experience Required: 1 Years Shift : General shift Working Days: 6 days Budget: 2.04 LPA Location: Tharamani, Chennai Mode of Interview: 1) Virtual Interview 2) Virtual Interview Notice Period: 0 to 15 days job Summary: We are looking for a Level 1 IT Helpdesk Technician to provide first-line technical support for hardware, software, and basic network issues. The role involves IT asset management, laptop allocation, and end-user support to ensure timely issue resolution.
Key Responsibilities:
Provide support for hardware, software, and basic network issues.
Manage IT assets and perform laptop allocations.
Troubleshoot Outlook/email and basic connectivity issues.
Log and track issues using a ticketing tool.
Escalate unresolved issues to Level 2 support.
Communicate effectively with end-users.
Requirements:
Associate/bachelor's degree in IT or related field.
Minimum 1 year of IT support experience.
Strong troubleshooting skills (hardware, software, network).
Experience with IT asset management and Outlook support.
Excellent communication and problem-solving skills.
Job Type: Full-time
Pay: Up to ₹204,000.00 per year
Experience:
Work Location: In person
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