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For Employers

Desktop Support Engineer

Renovision Automation Services Pvt. Ltd.

1 years

0 Lacs

hyderabad telangana india

Posted:15 hours ago| Platform:

Apply

Skills Required

support troubleshooting communication resolve software configuration network installation servicenow jira

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Experience:

Working Days:

Package:

Job Summary:

Desktop Support Engineer

Key Responsibilities:

Provide technical support for desktop systems, laptops, printers, and other IT equipment.
Install, configure, and troubleshoot
Microsoft Outlook
and
Office 365 (O365)
applications.
Handle and resolve IT tickets using a
ticketing tool
.
Perform system upgrades, software installations, and configuration management.
Troubleshoot hardware, software, and network connectivity issues.
Provide end-user support and ensure timely resolution of issues.
Maintain IT asset records and coordinate with vendors when required.

Required Skills & Qualifications:

Minimum
1.5+ years of experience
in desktop support or IT helpdesk.
Strong knowledge of
Outlook installation and configuration
.
Hands-on experience with
Office 365
setup and troubleshooting.
Experience with
ticketing tools
(e.g., ServiceNow, Jira, or similar).
Good understanding of
Windows OS
troubleshooting.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple tasks effectively.

Work Schedule:

6 Days Working
(Monday to Saturday)

Compensation:

CTC:
₹3.24 LPA
In-Hand Salary:
Approx. ₹21,400 per month

Contact Person Details:

Suman Sharma

hrdhelpdesk1@raspl.com

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