Desktop Support Engineer

2 - 3 years

2 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job responsibilities:

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • See more
  • Providing basic training in computer operation and management.
  • Troubleshooting and analyzing hardware and software technical tickets and requests
  • Supporting user needs related to desktops, laptops, mobile devices, printers, VOIP phones.
  • Addressing user requests and following up to ensure timely and satisfactory resolution
  • Provisioning, configuring, delivering, and setting up equipment, ensuring proper functionality and connectivity of all devices, and participating in equipment moves and changes

Experience: 2-3 Years

Qualification: Graduate

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Education:

  • Diploma (Preferred)

Experience:

  • IT: 2 years (Preferred)
  • total work: 2 years (Preferred)

Work Location: In person

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