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Desktop Support Engineer || Immediate Joiners||

Desktop Support Engineer || Immediate Joiners||

Progressive Infotech

1 - 5 years

1 - 3 Lacs

Noida Gurugram Greater Noida

Posted:2 weeks ago| Platform:

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Skills Required

Outlook Configuration OS Installation Desktop Support Engineer Windows Installation Conferencing Ticketing Tools ITSM Hardware Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Excellent English communication is mandatory Job Title: Smart Hands Engineer Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.

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Progressive Infotech

www.progressive-infotech.com

Information Technology and Services

Dadar Mumbai

51-200 Employees

66 Jobs

Key People

Ramesh Gokhale

Founder & Managing Director
Vishal Thakkar

Chief Technology Officer
Siddharth Khanna

Chief Financial Officer

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Desktop Support Engineer || Immediate Joiners||

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Desktop Support Engineer || Immediate Joiners||

Experience & Salary

Skills Required

Work Mode

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Job Description

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