Desktop Support Engineer

Job description

Job opening for below mentioned description in Howrah

• End User Support/Desktop Support Engineer (L1 Engineer) - Howrah

We're looking for End User Support/Desktop Support Engineers to join our team at various airport locations across India. As an L1 Engineer, you'll provide technical assistance and support to end-users, resolving hardware, software, and network issues.

• Key Responsibilities:*

- Hardware Support: Install, configure, and troubleshoot laptops, desktops, printers, and other peripherals

- Software Support: Assist users with software and applications, including operating systems and productivity suites

- Network & Systems Support: Support network systems, help users with connectivity issues, and manage user accounts

- User Assistance: Respond to support requests, resolve day-to-day functionality issues, and provide guidance

- Maintenance & Management: Perform tasks like provisioning and decommissioning hardware, managing software updates and patches

• Required Skills:*

- Technical Proficiency: Strong knowledge of operating systems (Windows, macOS), hardware, and common software applications

- Troubleshooting and Problem-solving

- Communication and Customer Service

- Time Management and Organization

• Eligibility:* Any graduate with 1 year of experience
• Job Locations:* Howrah

Job Types: Part-time, Contractual / Temporary, Volunteer, Freelance
Contract length: 1 month

Pay: ₹4,000.00 - ₹5,000.00 per week

Expected hours: 44 – 48 per week

Education:

• Bachelor's (Preferred)

Experience:

• Desktop support: 1 year (Preferred)

Work Location: In person