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Deputy Manager - Debt Management Services - Consumer, Consumer

Deputy Manager - Debt Management Services - Consumer, Consumer

Bajaj Finance

1 - 3 years

22 - 27 Lacs

kannur

Posted:None| Platform:

Apply

Skills Required

service management business development sales marketing incident management project management retail sales problem management change management itil certified itsm service delivery selling service delivery management itil direct sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB DESCRIPTION
Job Purpose
This position is open only for BFL LtdDuties and Responsibilities

To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.

Control bucket flow cases and focus on non-starters.

Ensuring documented feedback.

Ensuring legal guidelines are complied with while repossessing of products

Ensuring audit queries are complied with.

Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise.

Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.

Ensuring background and reference check of agencies / DCTs being appointed.

Constant evaluation of DCTs and agencies.

Identify and manage training needs for the CEs.

Support collection officers in legal / police issues.

Ensuring timely and profitable disposal of seized stock & safe custody of seized products

Visit Random customers.
Required Qualifications and Experience

People Management skills.

Demonstrated success & achievement orientation.

Excellent communication skills.

Negotiation Skills

Strong bias for action & driving results in a high performance environment.

Demonstrated ability to lead from the front.

Excellent relationship skills.

Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..

Exceptionally high motivational levels and needs to be a self starter.

Working knowledge of computers.
Skills
SKILL
Skills as per JD Minimum Qualification
Others

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Deputy Manager - Debt Management Services - Consumer, Consumer