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Description
About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Key responsibilities include: Be the voice of UX in project teams, explaining your design rationale to team members, team lead, service owners, stakeholders, developers and product managers. Contribute and collaborate with other members of design teams across Vodafone entities, to get to the heart of what our user’s needs, creating sketches, concepts, user journeys, wireframes and navigational prototypes. Help in delivery of user requirements, personas, domain models and functional specifications to ensure the design comes to life. Work with people across designStudio India to make sure we’re making the most of Vodafone’s design language. Supporting Vodafone partners into learning new things, seeing new perspectives and thinking new ideas. Help team members & team leads in formal user research and proactively try out ideas and designs with people to make sure we’re meeting real user needs. Do all this with a view to achieving a single, seamless service on all screens across all Vodafone products Experience Primary Skills: UX Design, UX Assessment, UX Strategy, UI, Alternate Skills (if applicable) : UX research, Benchmarking, High level design, Information Architecture, Web (Enterprise or Consumer) Mobile and Tablet design, Wireframing, Card sorting, Heuristics evaluation, Usability testing, Graphics & videos Optional Skills: Visual Design Soft Skills: Collaborator Primary Tools: Sketch and Axure Secondary Tools (if applicable): Marvel / Invision / Photoshop / HTML Must Have Technical / Professional Qualifications Essential: Graduate in any discipline or above Preferred: Interaction Design/UI Design/Product Design from an institute of repute. UX design certification from a reputed institute like HFI Communication: Excellent in English (verbal and written), any other European language is an advantage Work Experience: 11 - 15 years Location: Pune VOIS Equal Opportunity Employer Commitment VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less
