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Mercedes Benz
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Deputy General Manager - IT Retail

Deputy General Manager - IT Retail

Mercedes Benz

15 - 20 years

20 - 25 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

aftersales java stakeholder management devops agile project management cio networking it operations management sales microservices it management pmp it budgeting it infrastructure management aws digital transformation it infrastructure

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

This position is critical to delivering business value through technology specifically in the XENTRY diagnostic platform, software updates, and digital aftersales experiences for customers. The ideal candidate combines strong people leadership, technical depth, and stakeholder management experience to lead large-scale programs in the aftersales domain.

Objectives of the Job

Ensure timely delivery of high-quality, strategic project outcomes aligned with the global IT and BU roadmap.
Drive people strategy including hiring, development, and career conversations.
Enable strong governance and stakeholder management across global teams.
Promote a speak-up culture and encourage collaboration.
Champion the ShiftRight philosophy and the CIOs five-pillar strategy.

Qualifications

Education

Bachelors degree in Engineering (any discipline)
MBA (optional but preferred)

Experience

15+ years in software engineering or automotive IT roles
Demonstrated experience in leading diagnostic systems or aftersales platforms
Strong exposure to Agile/DevOps delivery models
Hands-on experience in Java, AWS, and microservices

Preferred Skills

Experience with Mercedes-Benz XENTRY systems or equivalent platforms
Understanding of dealer network operations, service processes, and industry compliance
Stakeholder and supplier management
Business fluency in English (German preferred)
PMP, SAFe, or other professional certifications is a plus.

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Deputy General Manager - IT Retail