Demand Generation Officer -Jharkhand

3 - 8 years

1 - 6 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Role & responsibilities

1. SFDC adoption/volume/conversion

2. Technical meets

3. Complaint redressal

4. Loyalty programme

5. Product approvals

Critical Tasks

MANDATORY- KRAs and Key Activities

KRA 1

-Visit to customers & influencers – as per Journey cycle plan

-Achieving Conversion target of 100 MT/25 customers per month

KRA 2

- Number of meets as per plan

- Quality of meets

KRA 3

-Achieve timely resolution of customer complaints ( 3.5 days)

-Retention of customers who are complainants

KRA 4 Loyalty program

- No of Masons to be registered

- No of ELP points to be added

KRA5

- Product approval from Government departments & key projects

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