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Delivery Operations Senior Analyst

Delivery Operations Senior Analyst

Accenture

5 - 8 years

8 - 12 Lacs

bengaluru

Posted:4 days ago| Platform:

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Skills Required

operations sap data analysis hr policies business processes sla hr sap successfactors dashboard creation hr operations power query cloud ms excel automation servicenow hcm stakeholder management compliance data privacy payroll

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Employee Services - Employee Data Process Design

Designation: Delivery Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes.

What are we looking for? Job Title:Team Lead – HR Operations(CL 10)Role OverviewWe are seeking a highly motivated and detail-oriented Team Lead to manage HR operations and ensure seamless delivery of services. The ideal candidate will have strong expertise in Workday HCM and advanced MS Excel skills, along with leadership capabilities to guide a team toward operational excellence.Required Skills &
Qualifications

Bachelor's degree

3–5 years of experience in HR operations with at least 1–2 years in a team lead role.

Proficiency in Workday HCM (Core HR, Reporting, Business Processes).

Advanced MS Excel skills (Pivot Tables, VLOOKUP, Power Query, Macros preferred).

Strong analytical, problem-solving, and organizational skills.

Excellent communication and stakeholder management abilities.Preferred Skills

Experience in HR Shared Services or Global HR Operations.

Knowledge of HR compliance and data privacy regulations.

Familiarity with other HR tools (e.g., ServiceNow, SAP SuccessFactors).

Roles and Responsibilities: Key Responsibilities

Team ManagementoLead and mentor a team of HR operations associates.oAllocate tasks, monitor performance, and ensure SLA adherence.oFoster a collaborative and high-performance work environment.

Workday OperationsoManage and oversee HR transactions in Workday (e.g., employee data changes, position management, reporting).oTroubleshoot Workday issues and liaise with technical teams for resolution.oEnsure compliance with HR policies and data integrity within Workday.

Data Analysis & ReportingoUtilize MS Excel for data analysis, reporting, and dashboard creation.oPrepare monthly/quarterly reports on HR metrics and operational performance.oIdentify trends and provide actionable insights to stakeholders.

Process ImprovementoReview existing processes and recommend automation or efficiency improvements.oImplement best practices for data accuracy and operational excellence.

Stakeholder ManagementoAct as a point of contact for escalations and queries.oCollaborate with HR, Payroll, and IT teams for cross-functional initiatives.
Qualification Any Graduation

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Delivery Operations Senior Analyst