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Delivery Manager - Engagement Manager

Delivery Manager - Engagement Manager

Acuity Knowledge Partners

0 years

0 Lacs

Gurugram Haryana India

Posted:1 week ago| Platform:

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Skills Required

engagement model technology escalation drive management leadership communication software jira risk strategies budgeting collaborative flexibility stack integration reports training effectiveness stability

Work Mode

On-site

Job Type

Full Time

Job Description

Job Purpose The Engagement Manager (EM) is accountable for the program's success, which involves shaping the delivery model, guiding technology and process investments, and serving as the primary escalation point for all program-related issues. The EM will drive operational review meetings with client stakeholders to ensure alignment with strategic objectives. Desired Skills And Experience Proven experience in engagement or program management, preferably within a global delivery model. Strong leadership skills, strategic thinking, and decision-making capabilities. Excellent stakeholder management and communication skills, both verbal and written. Ability to thrive in a fast-paced, high-pressure environment. Experience in Fixed Income Markets is highly desirable. Strong analytical skills to assess program performance and identify areas for improvement. Proficiency in project management tools and software (e.g., MS Project, JIRA). Expertise in risk management and mitigation strategies. Solid understanding of financial principles and budgeting. Ability to foster a collaborative team environment and work effectively with cross-functional teams. Flexibility to adapt to changing client needs and industry trends. Key Responsibilities Evaluate and refine the delivery model, technology stack, and process investments to optimize program performance. Act as the highest point of escalation for unresolved program-level issues, ensuring timely resolution. Conduct regular operational review meetings with client leadership to discuss progress, challenges, and strategic alignment. Ensure the overall program aligns with the client's strategic objectives and delivers expected outcomes. Develop and implement program plans, including timelines, milestones, and resource allocation. Monitor program progress and performance, identifying and addressing any deviations from the plan. Collaborate with cross-functional teams to ensure seamless integration of program components. Provide regular updates and reports to senior management and stakeholders. Facilitate workshops and training sessions to enhance team capabilities and program effectiveness. Manage program budgets, ensuring cost-effective use of resources. Identify and mitigate risks to ensure program stability and success. Foster strong relationships with clients, understanding their needs and ensuring satisfaction. Drive continuous improvement initiatives to enhance program delivery and outcomes. Show more Show less

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Acuity Knowledge Partners

www.acuitykp.com

Financial Services

London United Kingdom

5001-10000 Employees

451 Jobs

Key People

Nikhil Sinha

CEO
Somnath Chakrabarti

CFO
Lucy Smith

Chief Operating Officer

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Delivery Manager - Engagement Manager