Delivery Lead Manager

Skill required:

Designation:

Qualifications:

Years of Experience:

About Accenture

What would you do?

What are we looking for?

• Meet or exceed primary and secondary metric as defined contractually in the client agreement across Talent Aquistion Delivery and across multiple locations
• Manage day to day client interactions and communications representing Accenture in front of client Senior Leadership
• Manage overall operations budget and maintain cost to serve and ensure we are meeting the project financial targets and are operating at optimal level within budget
• Mentor and develop operations managers to take up greater responsibilities within the deal and across the organization
• Develop and deploy process improvement initiatives and process optimization projects within the deal
• Provide overall direction to the projects to ensure smooth operations and also ensuring client issues are handled with utmost urgency and care
• Participate in various strategy and tactical session and provide overall operational direction to support the strategy and vision of the organization
• Responsible for completing transition of new projects smoothly in conjunction with Mobilization and Transition team and ensuring stable/capable operations within 90 days of go live
• Lead Operational Excellence initiatives within the Service Delivery Organization
• Knowledge of Recruitment operations with Experience in RPO (Recruitment Process outsourcing) delivery
• Have proven record of managing large team in RPO
• Knowledgeable on HRO - Work force Data Admin and Recruitment - Should have Experience in Hnadling non-It roles.
• Firm understanding of Challenges and complexitues of global RPO (Preferred) - Have good client management experience - Have managed / been actively part of transition of new process - Should display good understanding of Operational Excellence methodologies to improve performance and should have actively participated in process improvement programs and initiatives or sponsored them Roles and Responsibilities:
• In this role you are required to identify and assess complex problems for area of responsibility
• The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
• Requires adherence to strategic direction set by senior management when establishing near-term goals
• Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
• Some latitude in decision-making in involved
• you will act independently to determine methods and procedures on new assignments
• Decisions individual at this role makes have a major day to day impact on area of responsibility
• The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts