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0.0 - 5.0 years
5 - 8 Lacs
Thanjavur
Work from Office
To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline
Posted 2 months ago
3.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
LocationMumbai Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool &controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior clientexperience. - Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy forsmooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicateproactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 2 months ago
5.0 - 7.0 years
1 - 5 Lacs
Pune
Work from Office
Accounting Specialist - Collections RowCal is an HOA and Property Management company founded on doing things better. We do it all with a refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. Well be a partner that cares, collaborates and creates the best HOA experience for a community. Key Responsibilities: Monthly processing of late fees and late notices/demand letters: Accurately process all late fee and collection fee batches along with associated letters. Review and adjust collection setups as necessary to ensure compliance and accuracy. Monthly monitoring of delinquencies: Collaborate with team members on projects related to delinquency management. Utilize and update team spreadsheet on delinquency activity. Generate and monitor payment plans: Establish payment plans with owners and managers in a timely, professional manner Monitor active payment plans on a monthly basis to identify and address any defaults. Correspond with attorneys on collection activities: Respond to attorney inquiries in a timely and effective manner. Coordinate with attorneys on new account turnovers and closures. Handle escalated homeowner delinquent account inquiries: Resolve homeowner concerns on delinquent accounts and explain statuses with clarity. Collaborate with team members as needed to resolve complex account issues. Process waivers/charge adjustments: Complete all waiver and charge adjustment requests promptly and accurately. Review and adjust charge setups as needed to keep details accurate and up to date. Provide support to other departments, such as community managers : Serve as a point of contact for community managers regarding collections matters. Work with Accounts Receivable team to ensure timely homeowner payments. Requirements: Solid understanding of basic Accounting and accounts receivable/collections Data entry skills, detail-oriented Proficiency in English and in MS Office High degree of accuracy and attention to detail
Posted 2 months ago
10.0 - 17.0 years
12 - 22 Lacs
Indore, Pune, Coimbatore
Work from Office
Ensuring timely recovery of EMIs and minimizing delinquencies across affordable housing finance portfolios. Maintaining portfolio quality, reducing NPAs, and ensuring compliance with regulatory and internal policies. Required Candidate profile Strong exposure to field collections, legal recovery, and team management across geographies. In-depth knowledge of the housing finance sector and collections-related legal processes
Posted 2 months ago
10.0 - 14.0 years
11 - 14 Lacs
Pune, Ahmedabad, Surat
Work from Office
Looking for Your Next Big Career Move Join us for Exciting career opportunity with Aditya Birla Capital . We are currently seeking to fill the position of Area Collections Manager . Here are a few quick details about the Position. Position : - Area Collections Manager Location: Mumbai, Pune, Ahmedabad, Surat, Hyderabad, Lucknow, Delhi, Key Responsibilities: Achieve collections targets and financial goals for the area Portfolio review and monitoring Vendor Management Compliance and audit Customer escalations and complaints People Management If this opportunity aligns with your career aspirations or if you would like to learn more, Id be happy to connect and share further details. Looking forward to your response. vaishali.abitkar@adityabirlacapitla.com
Posted 2 months ago
3 - 7 years
4 - 8 Lacs
Mumbai
Work from Office
About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! LocationMumbai Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool &controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior clientexperience. - Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy forsmooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicateproactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .
Posted 2 months ago
- 4 years
2 - 6 Lacs
Ramanathapuram
Work from Office
10563 To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline
Posted 2 months ago
15 - 24 years
70 - 90 Lacs
Navi Mumbai
Work from Office
KEY DUTIES & RESPONSIBILITIES OF THE ROLE Managing end to end collections for the unsecured and secured lending business. Deep understanding of microfinance collections , consumer lending, and risk management. Building a robust collection team both in-house and BC workforce . Responsible for the development, monitoring and implementation of Loans Collections strategies. Identify and pursue opportunities that enhance the collectability of financial return. Setting up fraud management and operations practices to reduce delinquency ratios . Ability to come up with data driven insights and interventions. Defining performance driven incentive culture. Implementation of technology-enabled collection practices and new age solutions. Audit, review & document Collections policies, strategies & practices. Publish key management information and collection scorecards on a regular basis to support business direction. Work closely with Business, Legal , Compliance and Other Support functions in order to ensure best practices within the organization. Ensuring compliance with statutory and regulatory requirements under different acts set by Reserve bank of India. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Strong analytical, negotiation, and communication skills. Familiarity with data analytics, automation, and digital tools for collections. Excellent team leadership Strategy Development Portfolio Management Process Improvement Ensure Compliance Data Analysis & Problem-solving abilities. Stakeholder Management Ability to work effectively in a fast-paced and challenging environment. COMPETENCY & SKILLS REQUIRED Result Orientation Business Acumen Ability to deliver in high pressure Team Management Good Networking with Local Authorities
Posted 2 months ago
8 - 13 years
9 - 15 Lacs
Vadodara
Work from Office
Job Purpose: To drive collections at the area level and ensure sustainability of the business through timely collection & recovery Managerial Responsibilities : Recruit and train the collections team for effective collections & recovery Monitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in time Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices Functional Responsibilities: Execute collection strategies at the area level for efficient collections and recovery of outstanding loans; ensure cost effective collections Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents Submit recommendations to regional collections manager for discontinuing agencies based on performance Partner with local sales & credit to ensure quality sourcing Manage loss line provision; on-time sale of repossessed vehicles Ensure effective collections from DCC & micro market Coordinate with legal officers to file and execute non collectable accounts; execute repossession orders with the help of legal officers Experience: 8+-years of experience in handling collections Functional Competencies: Ability to work with integrated systems used for tracking & monitoring collections Operational execution Behavioral Competencies: Relationship Management (critical for retaining key customers) Strong communication and interpersonal skills Problem Solving & decision making skills
Posted 2 months ago
- 5 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for US International MNC's Graduates / Undergraduates both can apply Min. 12 months International experience required Salary: Up to 48k + Unlimited incentives Unlimited Incentives Cabs & Meals To Apply, Call or WhatsApp - 7800951673 - Ayush Required Candidate profile Minimum 12 months of International Voice experience will work. Must have excellent communication Skills. Must have good convincing skills.
Posted 2 months ago
5 - 10 years
4 - 4 Lacs
Sangareddy, Khammam, Suryapet
Work from Office
Role/Job Title: Relationship Manager-Kisan Credit Card Function/Department: Rural Banking Job Purpose: The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities: Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet. Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings. Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc. Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment. Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business. Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants. Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives. Understanding of Financial statements, Credit Assessment and title- security documents. Managerial & Leadership Responsibilities: Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification: Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 5 to 10 years of relevant experience Locations: Khammam , Sangareddy , Nizamabad , Suryapet , Hyderabad
Posted 2 months ago
1 - 4 years
6 - 15 Lacs
Ahmedabad, Surat, Vadodara
Work from Office
We are seeking a highly skilled candidate for Stressed Asset Manager (SAM) role with a commerce background and a strong understanding of finance and lending to oversee and manage distressed assets, ensuring optimal recovery and resolution strategies. The ideal candidate will have deep expertise in financial restructuring, risk assessment, and asset management. Product : Corporate loan (secured) Key Responsibilities: Collections & Recovery: Achieve collections targets and minimize credit losses for the portfolio. Drive higher resolution rates through effective recovery strategies. Conduct daily monitoring and regular reviews of delinquent portfolios. Work with non-performing defaulting borrowers to create optimum recovery solutions. Portfolio Review & Monitoring: Monitor customer accounts, flagging likely cases of default or delayed payment. Provide regular inputs to Management and stakeholders (Sales, Risk, Policy Team) on collections resolution, delinquency trends, negative areas, fraud cases, etc. Liaise with Government agencies for guaranteed exposure claims and follow-ups for recoveries. Understand business requirements for rehabilitation, restructuring, and asset sales. Scout for investors and marketing linkages. Participate in CoC and consortium meetings to drive effective decision-making. Compliance & Audit: Maintain all documentation related to the collections process in accordance with internal norms and regulatory requirements. Respond to customer complaints regarding collections, ensuring satisfactory outcomes for both the company and customers. Participate in periodic audits of the collections teams. Customer Escalations & Complaints: Coordinate with the legal team and senior management in escalated cases to ensure compliance with relevant regulations. Qualifications & Skills: Bachelor's/Master's degree in Commerce, Finance, Business related field Must have experience of 2-3 years to handle recovery of secured corporate landing Proven experience in asset management, financial restructuring, or risk assessment. Strong analytical and negotiation skills. Knowledge of regulatory frameworks and compliance requirements. Expertise in lending practices and financial risk assessment. Excellent communication and stakeholder management abilities. How to Apply: Interested candidates can apply via Naukri or send their resume to mithila.shinde1-v@adityabirlacapital.com or komalben.ardeshana@adityabirlacapital.com
Posted 2 months ago
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