Deal Desk Analyst

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will play a key role in managing the quote to order reconciliation and data processing for our global sales teams. Your responsibilities will include mastering internal systems like Zoho CRM and Eagle Eyes proprietary platform (EE Admin) to assist sales reps worldwide with their operational needs. In addition to this, you will be responsible for providing key KPIs, data, and analytics, as well as defining key sales and business operations processes. This position offers a unique opportunity to work in U.S. time zones while being based in Bangalore, India. About 70% of your role will involve ensuring accurate data entry and management, while 20% will focus on helping sales leaders with questions, processes, and finding internal resources. The remaining 10% will involve ensuring systematic discipline and consistency in our solutions. As a Deal Desk Analyst, you will be required to accurately input and manage sales data in Zoho CRM and EE Admin systems. You will track deal flow, contracts, and sales activity while ensuring high data integrity. Additionally, you will process orders and sales information in a timely and organized manner. You will serve as the primary point of contact for 6-9 assigned sales reps, assisting them with data-related questions and internal processes. Your role will involve helping sales reps access the right tools, content, and contacts for their deals. Collaboration with various departments like finance, marketing, and customer success will be essential to resolve sales issues or challenges. Your goal will be to become an expert in the use of Zoho CRM and EE Admin to optimize sales operations. You will continuously work on improving process and system efficiency to better support the sales organization. The ideal candidate for this role would have 2-4 years of experience in sales support, data entry, or deal desk roles. Recent graduates with strong organizational skills are encouraged to apply. Proficiency with CRM systems, especially Zoho CRM, is preferred. Having sales operations experience would be a significant advantage. Strong attention to detail, excellent data management, organizational abilities, effective communication skills, and the ability to manage time efficiently within a U.S. time zone are crucial for success in this role. Eagle Eye Networks is a global leader in cloud video surveillance, leveraging artificial intelligence to make businesses more efficient and the world a safer place. Our Cloud VMS is a smart solution that helps businesses improve safety, security, operations, and customer service. Join us in reshaping the video surveillance and security industry.,

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