About Us: Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. Eagle Eye Networks is a dynamic fast moving company. We value the benefits of face-to-face collaboration, and we believe it is more enjoyable and productive. The synergy of in-office interaction is critical to our culture, your presence is required in the office five days a week to keep the energy, engagement and speed going. Overview: The Deal Desk Analyst will play a key role in managing the quote to order reconciliation and data processing for our global sales teams and providing essential sales support. You will be responsible for mastering our internal systems, Zoho CRM and Eagle Eye’s proprietary platform (EE Admin), and assisting sales reps worldwide with their operational needs.You will also work to provide key KPI’s, data and analytics and be responsible to define key sales and business operations processes. This position offers a fantastic opportunity to work U.S. time zones while based in Bangalore, interacting regularly with teams across the globe. Roughly 70% of your responsibilities will involve ensuring accurate data entry and management, while 20% will focus on helping sales leaders with questions, processes, and finding internal resources, and 10% of your responsibilities insuring systematic discipline and consistency in our solutions. Location: Bangalore, India (In-office, 5 days a week) Shift: 9-hour shift (1-hour break), covering U.S. time zones: 7:00 AM - 7:00 PM Austin time (8:00 AM - 5:00 PM East to West Coast) Reports to: Lead of Deal Desk (Revenue Operations Team) Data Entry and System Management (70%): Accurately input and manage sales data in Zoho CRM and EE Admin systems. Track deal flow, contracts, and sales activity while ensuring high data integrity. Process orders and sales information in a timely and organized manner. Sales Team Support (20%): Serve as the primary point of contact for 6-9 assigned sales reps, assisting them with data-related questions and internal processes. Provide support by helping sales reps access the right tools, content, and contacts for their deals. Collaborate with various departments like finance, marketing, and customer success to resolve sales issues or challenges. System Mastery and Improvement (10%): Become an expert in the use of Zoho CRM and EE Admin to optimize sales operations. Continuously work on improving the process and system efficiency to better support the sales organization. Qualifications: Experience: 2-4 years of experience in sales support, data entry, or deal desk roles is preferred. Recent graduates with strong organizational skills are encouraged to apply. Skills: Proficiency with CRM systems (Zoho CRM experience is a plus). Having sales operations experience is a huge plus. Strong attention to detail, excellent data management, and organizational abilities. Effective communication skills for coordinating across teams and regions. Ability to manage time efficiently and work within a U.S. time zone. More About Eagle Eye Networks Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance. Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. 5XI5eEZdb4
Eagle Eye Networks is seeking a highly skilled operations and CRM administrator with a unique skill set that will allow us to manage and optimize our quote and order process and manage our CRM. The ideal candidate will be responsible for the configuration, customization, maintenance, and support of our Zoho platform, specifically CRM and Analytics in support of our quote to order/deal process.. They will also possess the ability to and understanding to manage critical deal and order operations processes. This role requires an analytical and operations background that is mixed with strong understanding and experience with Zoho applications. The ability to understand the sales process and apply that understanding to solutions configuration and collaborate and communicate effectively with stakeholders is a plus. Responsibilities: Operations Management: Participate in the planning and implementation of quote and order processes and initiatives. Gather and document business requirements. Manage project timelines and deliverables. Communicate project status to stakeholders. Manage operations team members Zoho System Administration: Configure and maintain all Zoho applications (e.g., Zoho CRM, Zoho Desk, Zoho Books, Zoho Campaigns, etc.). Manage user accounts, roles, permissions, and security settings. Perform regular system audits and ensure data integrity. Implement and maintain workflows, automation rules, and custom functions. Troubleshoot and resolve technical issues related to Zoho applications. Customization and Development: Customize Zoho applications to meet specific business requirements. Develop and implement custom modules, fields, layouts, and reports. Utilize Zoho Creator (or other relevant Zoho development tools) to build custom applications and integrations. Integrate Zoho applications with other third-party systems. Training and Support: Provide training and support to end-users on Zoho applications. Create and maintain documentation for Zoho processes and procedures. Assist users with troubleshooting and resolving issues. Act as the primary point of contact for Zoho-related inquiries. Data Management and Reporting: Manage data imports, exports, and migrations. Develop and generate reports and dashboards to track key performance indicators (KPIs). Ensure data accuracy and consistency. Implement data backup and recovery procedures. Staying Current: Stay up-to-date with the latest Zoho updates, features, and best practices. Evaluate and recommend new Zoho applications and features to improve business processes. Qualifications: Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience) Experience with managing sales operations; specifically with the order to cash process. Proven experience, of 4-7 years, as a Zoho Administrator Strong understanding of Zoho CRM and Zoho Analytics Proficiency in configuring and customizing Zoho applications. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage and influence team members. Experience with API integrations is a plus Experience with SQL is a plus. Zoho certifications required. BbsLgMKD7k
About Us Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. Eagle Eye Networks is a dynamic, fast-moving company. We value the benefits of face-to-face collaboration, and we believe it is more enjoyable and productive. The synergy of in-office interaction is critical to our culture and your presence is essential for Eagle Eye Networks’ success. Summary As an Inside Sales Professional at Eagle Eye Networks, you will play a pivotal role in driving revenue growth and expanding our customer base through acquisition of resellers and technology partners. Together with our Regional Sales Managers, you will be responsible for identifying and pursuing new business opportunities, as well as nurturing and expanding relationships with existing customers. Operating from our Bangalore office, your primary focus will be on selling our cloud-based video surveillance solutions to businesses across various industries. Responsibilities Achieve Sales Targets and Ensure Profitable Sustainable Revenue Growth: Build and maintain strong relationships with end-users and resellers to ensure customer satisfaction and maximize retention Present and demonstrate the features and benefits of Eagle Eye Networks’ video surveillance solutions to prospective end-users and resellers Collaborate with Regional Sales Managers to develop and execute sales strategies and achieve revenue targets through pipeline review analysis. Identify, qualify and convert leads into deals to generate hardware and recurring revenue using sales model of control Answer inbound/outbound calls, chats, and emails from end users and resellers with inquiries about Eagle Eye Networks Products and Services Stay updated on industry trends and competitors' offerings to effectively position Eagle Eye Network's products and services Hand off and track internal and external generated leads to the sales team. Support resellers with design requests for projects utilizing Eagle Eye Cloud VMS. Maintain a clean dashboard within Zoho CRM including data such as tasks, leads, accounts, and deals As necessary, assist in the delivery of Sales Training and other reseller onboarding tasks Experience Minimum 1-3 years quota carrying sales experience, preferably in SaaS or information technology Ability to understand customer needs and effectively present and demonstrate solutions Consultative/solutions sales with 90+ day B2B sales cycles Excellent communication skills, both verbal and written Demonstrate self-confidence, energy, and enthusiasm in a professional manner Present ideas, expectations, and information in a concise, well-organized way Self-driven with a competitive results-oriented mindset. Ability to work independently or as part of a team Proven experience in inside sales or a similar role, preferably in the technology or security industry More About Eagle Eye Networks Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance. Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. 85fsuheNGN
You will play a key role in managing the quote to order reconciliation and data processing for our global sales teams. Your responsibilities will include mastering internal systems like Zoho CRM and Eagle Eyes proprietary platform (EE Admin) to assist sales reps worldwide with their operational needs. In addition to this, you will be responsible for providing key KPIs, data, and analytics, as well as defining key sales and business operations processes. This position offers a unique opportunity to work in U.S. time zones while being based in Bangalore, India. About 70% of your role will involve ensuring accurate data entry and management, while 20% will focus on helping sales leaders with questions, processes, and finding internal resources. The remaining 10% will involve ensuring systematic discipline and consistency in our solutions. As a Deal Desk Analyst, you will be required to accurately input and manage sales data in Zoho CRM and EE Admin systems. You will track deal flow, contracts, and sales activity while ensuring high data integrity. Additionally, you will process orders and sales information in a timely and organized manner. You will serve as the primary point of contact for 6-9 assigned sales reps, assisting them with data-related questions and internal processes. Your role will involve helping sales reps access the right tools, content, and contacts for their deals. Collaboration with various departments like finance, marketing, and customer success will be essential to resolve sales issues or challenges. Your goal will be to become an expert in the use of Zoho CRM and EE Admin to optimize sales operations. You will continuously work on improving process and system efficiency to better support the sales organization. The ideal candidate for this role would have 2-4 years of experience in sales support, data entry, or deal desk roles. Recent graduates with strong organizational skills are encouraged to apply. Proficiency with CRM systems, especially Zoho CRM, is preferred. Having sales operations experience would be a significant advantage. Strong attention to detail, excellent data management, organizational abilities, effective communication skills, and the ability to manage time efficiently within a U.S. time zone are crucial for success in this role. Eagle Eye Networks is a global leader in cloud video surveillance, leveraging artificial intelligence to make businesses more efficient and the world a safer place. Our Cloud VMS is a smart solution that helps businesses improve safety, security, operations, and customer service. Join us in reshaping the video surveillance and security industry.,
About Eagle Eye Networks: Eagle Eye Networks is the world's leading cloud video surveillance platform. Powered by an ever evolving set of powerful AI and analytics, our open platform provides global security, instantaneous visibility and customizable insights directly to our customers on the Web, Desktop and Mobile. Overview: Eagle Eye Networks leverages AI models that handle a variety of use cases. As a Machine Learning Engineer, you are responsible for development of AI models that are efficient, run at scale and handle a huge diversity of data. Detailed roles and responsibilities: Handle all aspects of data filtering and agglomeration. Collaborate with other ML Engineers to brainstorm on best practices, updates on SOTA models. Handle all translation of problem requirements to choice of architecture, codebase, and datasets. Enhancements of in-house / available open-source repositories to meet problem requirements. Work with data labeling teams to handle annotation metadata for your datasets. Handle all aspects of the Machine Learning cycle including data preprocessing, augmentations, training, model and experiment versioning, ablation studies and benchmarking. Experience: 2-4 Years Desired Skills: Bachelors or Masters Degree in Computer Science or related disciplines. At least 1 year of experience with LLMs/VLMs including their architecture, training, datasets, and knowledge of SOTA models and frameworks to leverage these models. Strong theoretical and prior experience of CNNs and Transformers including their usage in at least one successful product deployment Fluency in Python Programming. Working knowledge of C/C++ desirable. Familiarity with ML Frameworks like Pytorch, TensorFlow etc. Familiarity with MLOps, including Model Quantization, usage of annotation tools and model versioning tools like MLFlow. Strong background in Mathematics and Statistics. Sharp problem solving skills and ability to resolve ambiguous requirement. Familiarity with Dockers. Eagle Eye Engineering: Our engineering teams take products from ideation through development and deployment. Businesses all over the world trust us to operate in real time as our solutions gather, process, view and add insight to petabytes of real time video all hosted in our own secure data centers.. No matter if you wish to develop lightweight microservices, ground breaking AI or delightful web or mobile user experiences, we have a challenge for you. KHFqK7LtN1
About Eagle Eye Networks: Eagle Eye Networks is the world's leading cloud video surveillance platform. Powered by an ever-evolving set of powerful AI and analytics, our open platform provides global security, instantaneous visibility and customizable insights directly to our customers on the Web, Desktop and Mobile. Overview: At Eagle Eye Networks, we're in search of an experienced Network Operations Center (NOC) Engineer who thrives in a dynamic and fast-paced environment. As a part of our team, you'll oversee and participate in the monitoring and maintenance of our server, network, and application health. You'll be responsible for responding to alerts, following runbooks, and escalating issues to the appropriate teams when needed. In this critical role, you'll help shape our incident management processes, and directly contribute to our mission of delivering top-tier services to our customers. Desired Skills & Experience: Must-Have: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience Minimum 3 to 5 Years of IT Experience: Candidates must possess a minimum of three to five years of experience in Information Technology. Willingness to Learn: Demonstrated eagerness and openness to acquiring new skills and knowledge. Open for Shifts: Flexibility to work in rotational shifts. Good Communication Skills: Ability to effectively convey technical information to non-technical end-users in a clear and concise manner. Proficiency in writing and maintaining technical documentation, such as runbooks and procedural guides. Experience in Linux: Minimum one year experience as a Linux administrator. A CLI expert and good knowledge and understanding of storage and networking Proven Experience in NOC / Production Support Environment: Demonstrated track record of successful performance in an NOC or similar production support environment. Experience in Telecom/Banking Institution: Experience in telecommunications or banking institutions with private data centers is advantageous. Production Monitoring, Incident Handling, and Ticket Handling Experience: Proficiency in monitoring production environments and responding to incidents effectively. Basic Scripting Knowledge: Familiarity with basic scripting languages such as Bash or Python. Should be able to automate the repeated tasks if required. Knowledge of Monitoring Tools: Familiarity with common monitoring tools such as Prometheus and Grafana Nice To Have: Application and Infrastructure Troubleshooting Skills: Ability to diagnose and resolve issues related to applications and infrastructure. Moderate Understanding of K8s Cluster: Proficiency in key concepts of Kubernetes clusters, including Master node, Worker node, pods, deployments, daemonsets, services, etc. Familiarity with the principles and practices of DevOps culture and proficiency in commonly used DevOps tools such as Ansible and GitHub. Basic Knowledge of Networking: Routers, Switches, CNI, Traceroute, Packet capturing, Ingress, Egress, Port forwarding, etc. Responsibilities: Monitor server, network, and application health and take immediate action to maintain high availability and reliability Respond to system and network alerts following documented procedures and runbooks Adhere to the incident management process, ensuring a timely response to alerts. Write and maintain technical documentation, including runbooks and procedural guides Collaborate with other teams on incident resolution, communication, and prevention Conduct system performance and capacity reviews and recommend improvements More About Eagle Eye Networks Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance. Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. iacxwv1DI4
About Eagle Eye Networks: Eagle Eye Networks is the world's leading cloud video surveillance platform. Powered by an ever evolving set of powerful AI and analytics, our open platform provides global security, instantaneous visibility and customizable insights directly to our customers on the Web, Desktop and Mobile. Overview: Eagle Eye Networks leverages AI models that handle a variety of use cases. As a Machine Learning Engineer, you are responsible for development of AI models that are efficient, run at scale and handle a huge diversity of data. Detailed roles and responsibilities: Handle all aspects of data filtering and agglomeration. Collaborate with other ML Engineers to brainstorm on best practices, updates on SOTA models. Handle all translation of problem requirements to choice of architecture, codebase, and datasets. Enhancements of in-house / available open-source repositories to meet problem requirements. Work with data labeling teams to handle annotation metadata for your datasets. Handle all aspects of the Machine Learning cycle including data preprocessing, augmentations, training, model and experiment versioning, ablation studies and benchmarking. Experience: 2-4 Years Desired Skills: Bachelors or Masters Degree in Computer Science or related disciplines. At least 1 year of experience with LLMs/VLMs including their architecture, training, datasets, and knowledge of SOTA models and frameworks to leverage these models. Strong theoretical and prior experience of CNNs and Transformers including their usage in at least one successful product deployment Fluency in Python Programming. Working knowledge of C/C++ desirable. Familiarity with ML Frameworks like Pytorch, TensorFlow etc. Familiarity with MLOps, including Model Quantization, usage of annotation tools and model versioning tools like MLFlow. Strong background in Mathematics and Statistics. Sharp problem solving skills and ability to resolve ambiguous requirements. Familiarity with Dockers. Eagle Eye Engineering: Our engineering teams take products from ideation through development and deployment. Businesses all over the world trust us to operate in real time as our solutions gather, process, view and add insight to petabytes of real time video all hosted in our own secure data centers.. No matter if you wish to develop lightweight microservices, ground breaking AI or delightful web or mobile user experiences, we have a challenge for you. XlGNcZueu2