363 Daily Operations Jobs - Page 14

Max Life Insurance Company Limited is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performance Assists in strategic planning and business development Ensures compliance with company policies and procedures Supports senior management in decision-making

Max Life Insurance Company Limited is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performance Assists in strategic planning and business development Ensures compliance with company policies and procedures Supports senior management in decision-making

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-5 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and promptly resolve client queries and issues. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience in relationship management within the BFSI industry. Strong understanding of financial products and services, including savings accounts, loans, and investments. Excellent communication and interpersonal skills to build strong relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with small finance banks or similar institutions is an advantage.

Key Responsibilities: - Assist in Telecalling and Telesales - Participate in training sessions to learn about our products/services and company processes. - Collaborate with team members on various projects and initiatives. - Provide support in daily operations and administrative tasks as needed. - Contribute ideas and insights to improve team performance and processes. - Maintain accurate records and documentation. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Positions : Manager/Assistant Manager Location: Rajkot Startup Studio, Rajkot Preferred Experience : 0-2 years in the entrepreneurial ecosystem Eligibility: Open to all graduates Roles & Responsibility: Incubation manager will be responsible for enabling strategic guidance to entrepreneurs in areas such as business modelling, sales and marketing, financing, fundraising, overall strategy, and operations. Application Deadline : Within 07 days Send your resume to: dydirector.pierc@paruluniversity.ac.in

We are looking for a highly skilled and experienced Branch Manager to lead our Mutual Funds team in Equitas Small Finance Bank Ltd. The ideal candidate will have a strong background in BFSI, with 3-8 years of experience. Roles and Responsibility Manage and oversee the daily operations of the branch, ensuring efficient service delivery. Develop and implement strategies to boost mutual fund sales and customer acquisition. Lead and motivate a team of relationship managers to achieve business objectives. Build and maintain strong relationships with customers, providing excellent customer service. Monitor and analyze market trends, competitor activity, and customer feedback to inform business decisions. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in BFSI, preferably in mutual funds or a related field. Strong leadership and management skills, with the ability to motivate teams. Excellent communication and interpersonal skills, enabling strong customer relationships. Ability to analyze market trends and make informed business decisions. Strong problem-solving and decision-making skills, with attention to detail. Experience working in a fast-paced environment, prioritizing tasks effectively. Location - Pollachi,Ulundurpettai,Coimbatore,Erode

We are looking for a highly skilled and experienced Branch Manager to lead our Mutual Funds team in Equitas Small Finance Bank Ltd. The ideal candidate will have a strong background in BFSI, with 5-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the branch, ensuring efficient service delivery. Develop and implement strategies to boost mutual fund sales and customer acquisition. Lead and motivate a team of relationship managers and support staff to achieve business objectives. Build and maintain strong relationships with customers, providing excellent customer service. Monitor and analyze market trends, competitor activity, and customer feedback to identify improvement opportunities. Collaborate with internal stakeholders to develop and implement business plans and initiatives. Job Requirements Strong knowledge of mutual funds products and services, including investment principles and practices. Excellent leadership and management skills, with the ability to motivate and inspire a team. Proven track record of achieving sales targets and driving business growth. Strong communication and interpersonal skills, enabling building rapport with customers and colleagues. Ability to analyze market trends and competitor activity, making informed decisions. Strong problem-solving and decision-making skills, with attention to detail and accuracy.

We are looking for a skilled professional with 9 to 11 years of experience to join our team as an Assistant Branch Manager - MLAP in Equitas Small Finance Bank Ltd. Roles and Responsibility Manage and oversee the daily operations of the branch, ensuring efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate a team of sales professionals to achieve business targets. Build and maintain relationships with key stakeholders, including customers, partners, and regulatory bodies. Monitor and control expenses to ensure cost-effectiveness and profitability. Identify and mitigate risks associated with lending activities. Job Requirements Strong knowledge of BFSI industry trends and regulations. Excellent leadership and management skills with the ability to inspire teams. Proven track record of achieving business targets and driving growth. Strong analytical and problem-solving skills with attention to detail. Effective communication and interpersonal skills to build strong relationships. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled professional with 5-7 years of experience to join our team as an Area Operations Manager in Equitas Small Finance Bank Ltd, located in the BFSI industry. Roles and Responsibility Manage and oversee daily operations of the bank's branches. Develop and implement strategies to improve operational efficiency and customer satisfaction. Supervise and guide branch staff to ensure excellent service delivery. Monitor and control expenses to maintain cost-effectiveness. Foster strong relationships with customers and stakeholders to promote business growth. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of banking operations and regulations. Excellent leadership and management skills. Ability to analyze data and make informed decisions. Effective communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Experience in managing teams and driving results-oriented performance.

We are looking for a highly motivated and experienced Business Development Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have a strong background in BFSI and 1 to 6 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer base. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the industry. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong knowledge of BFSI industry and its regulations. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience in managing and leading teams to achieve business objectives. Familiarity with financial products and services offered by banks and financial institutions.

Role & responsibilities O verseeing daily operations Managing staff Implementing policies Coordinating with departments Preferred candidate profile Male Candidates Only *** INSTITUTION EXPERIENCE PREFERED ***

healthy roots is looking for Store Manager to join our dynamic team and embark on a rewarding career journey A store manager is a professional responsible for overseeing the daily operations of a retail store or chain of stores Staff Management: Store managers are responsible for hiring, training, and managing staff, including sales associates, cashiers, and supervisors They must ensure that employees are knowledgeable about products, services, and store policies, and that they provide excellent customer service Inventory Management: Store managers are responsible for monitoring inventory levels, placing orders for products, and ensuring that the store has sufficient stock to meet customer demand They must also track sales trends to anticipate future inventory needs

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects

Position Overview: The Chief Operating Officer (COO) will be responsible for overseeing the firms day-to-day operational activities across multiple offices in India (Delhi, Mumbai, Pune, and Chennai) and liaising with the corporate headquarters. The incumbent will collaborate closely with the Chief Executive Officer (CEO) or Managing Partner (hereafter the Representative) and the executive leadership team to drive operational excellence, ensure legal and regulatory compliance, optimize resources, and maintain alignment with the firms strategic objectives. The COO will play a pivotal role in enhancing the firms market positioning, service quality, and financial performance. Key Responsibilities: Operational Leadership Develop, implement, and refine operating policies, procedures, and best practices across all offices, ensuring consistent service delivery and client satisfaction. Oversee all functional departments (Human Resources, Finance, IT, Administration, and Legal/Regulatory Compliance) to ensure interdepartmental coordination and efficient execution of business strategies. Directly supervise senior managers and office heads to maintain operational standards, meet performance targets, and cultivate a results-driven culture. Strategic Planning & Execution Collaborate with the Representative and executive team to formulate short-term and long-term business strategies, focusing on market expansion, revenue growth, and operational sustainability. Translate strategic objectives into actionable roadmaps, key performance indicators (KPIs), and milestones for each office and department. Monitor market trends, competitor activities, and regulatory changes to proactively adjust operational strategies and seize emerging business opportunities. Financial Management & Budgetary Control Prepare, manage, and track annual operating budgets for all offices, including forecasting revenues, expenses, and capital expenditures. Work in conjunction with the Finance Director to optimize resource allocation, control costs, and maintain profitability targets. Provide regular financial and operational reports to the Representative and, where applicable, to the Board of Directors, highlighting performance metrics and recommended corrective actions. Compliance & Risk Management Ensure the organizations compliance with applicable laws, regulations, and professional standards, including but not limited to labor laws, tax regulations, and corporate governance requirements. Oversee contract negotiations, vendor agreements, and key client engagements to mitigate legal and financial risks. Implement robust internal controls, risk assessment frameworks, and quality assurance protocols, in coordination with legal counsel and compliance officers. Human Resources & Organizational Development Lead the HR function, guiding recruitment, retention, performance management, and succession planning to build a high-performing, diverse, and inclusive workforce. Establish training programs, professional development paths, and leadership succession strategies to ensure the continuous growth and motivation of employees. Foster a collaborative and ethical organizational culture aligned with the firms values and operational goals. Client & Stakeholder Engagement Collaborate with business development teams and practice group leaders to maintain high client satisfaction, enhance service offerings, and expand the client base (including both domestic and international—particularly Korean—companies). Represent the firm in external forums, conferences, and networking events to strengthen brand reputation and stakeholder relationships. Serve as a point of escalation for critical client matters, ensuring expeditious and satisfactory resolution of issues. Cross-Border Coordination Coordinate with overseas offices (particularly in Korea) to align corporate objectives, share resources, and implement unified operational frameworks. Facilitate international transactions, M&A deals, and joint ventures by ensuring consistent standards of legal, accounting, and consulting support across all regions. Manage or support international project teams, ensuring cultural sensitivity, language accessibility, and compliance with cross-border regulations. Qualifications & Requirements: Education : Master’s degree (MBA or equivalent) in Business Administration, Management, Finance, or a related field. Additional certifications or advanced degrees in Law, Accounting, or Project Management will be considered advantageous. Experience : Minimum 8–15 years of progressive leadership experience in operations, with at least 5 years in a C-level, senior executive, or equivalent capacity. A proven track record in professional services (legal, consulting, accounting, M&A advisory) or similarly regulated industries is highly preferred. Demonstrated success in managing multi-site operations, cross-functional teams, and diverse stakeholder groups. Skills & Competencies : Strategic Acumen : Ability to integrate market intelligence, financial data, and operational insights into cohesive strategies. Operational Excellence : In-depth knowledge of process improvement, resource optimization, and service quality management. Legal & Regulatory Knowledge : Familiarity with Indian labor laws, corporate compliance, and, ideally, exposure to international (Korean) business regulations. Leadership & Communication : Exceptional interpersonal, negotiation, and decision-making skills; capacity to inspire and lead large teams in a multicultural environment. Financial Proficiency : Strong budgeting, forecasting, and financial analysis skills. Change Management : Experience in leading organizational change, implementing new systems, and driving cultural transformation. Language Skills : Proficiency in English (spoken and written) is mandatory. Additional language skills (e.g., Korean or local Indian languages) will be considered a major advantage. Other Attributes : High degree of integrity, ethical judgment, and confidentiality. Willingness to travel within India and internationally as required. Adaptability to a fast-paced environment and the ability to handle pressure and deadlines effectively. Location: Chennai, India (with occasional travel to other Indian offices and overseas locations as required) Application Process Interested candidates are requested to submit their resume/CV along with a cover letter in English, outlining their relevant experience and language proficiency. Shortlisted applicants will be contacted for an initial HR screening, followed by a panel interview.

Adhere to the menu Duty Roaster for the department Menu Planning Food Costing for the department Daily Operations of the department Indenting, Inventory Cost Control Skills : - Kitchen, Cuisine, Chef, Culinary, Hospitality, Hotel Management, Cooking, Food, Job, Vacancy, Recruitment, Hiring, Delhi Jobs, Mediterranean, Arabic, Middle Eastern, Turkish

Job Area: Finance & Accounting Group, Finance & Accounting Group > Global Accounting Ops Center General Summary: General Summary no standard job description text Minimum Qualifications: "¢ Bachelor's degree. "¢ 2+ years of Finance, Accounting, or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Master"™s = one year, Doctorate = two years) of work experience. We are seeking an exceptional T&E Accountant for our dynamic Global Travel and Expense team. This role will be expected to meet and exceed the needs of our employees, corporate card and P Card holders as our business rapidly grows in existing markets and scales to new markets. As T&E Accountant, you will be responsible to manage and complete daily operations. You will also assist with enhancing global policies and procedures, driving automation and be an advocate of compliant execution. Shift Timing "“ 6pm to 3 am Job Responsibilities: Strive to meet or exceed all established goals and key performance indicators (KPIs). Conduct detailed audits of expense reports to ensure accuracy and compliance with company policies. Perform thorough completeness and accuracy checks. Ensure a thorough understanding of Qualcomm policies and their implications for the accurate submission of expenses. Identify and propose enhancements by analyzing current processes/systems and exploring new Concur functionalities. Apply knowledge associated with own area of expertise to resolve typical issues or situations. Provide exemplary customer service and resolve issues for employees. Assist in the preparation of reports and dashboards. Prepare and review DTPs on a quarterly basis, ensuring all changes are meticulously tracked. Undertake projects and additional responsibilities as assigned. Collaborate effectively with accounting teams, satellite offices, and other global locations. Manage relationships with various stakeholders. Participate in calls and meetings with internal and external stakeholders as required. Provide recommendations for process improvements in the T&E and Corporate Card space Support annual audits by providing timely and accurate data and documentation. Assist in quarterly reviews, periodic audits, and the preparation of audit schedules as needed. Qualifications/Requirements: Very good understanding of T&E process, SAP Concur system and the way it can connect to neighboring systems (e.g. Oracle, Service Now,etc.) Open to work in evening shift Ability to think differently and take a holistic view, but also be able to dive deep into operational problems when required Ability to solve technical and non-technical accounting problems related to AP. Commerce Graduate/Masters with 5-7 years of experience in T&E domain. Exposure to Appzen is added advantage. Good accounting knowledge and exposure to shared service center Exceptional fluency in written and verbal English Ability to learn/understand standards & processes quickly and adhere to them accurately Flexible approach with a strong team spirit Effective interpersonal & communication skills and highly professional style Proficient with Excel, dashboards, reporting and analytical tools like Alteryx & Tableau, Proficient IT skills including Excel and Outlook Able to interact effectively with employees and stakeholders

- Collaborate seamlessly with cross-functional teams to execute business initiatives, driving sales growth and achieving sales target.- Collaborate with cross-functional teams to design and implement business initiatives, driving project success and meeting strategic objectives.- Work on solving engaging organizational challenges, such as increasing time spent on target webpages and enhancing freelance writer productivity.- Break down complex business problems into smaller, achievable targets while prioritizing tasks for efficient execution.- Schedule and facilitate in-person meetings with stakeholders to build strong relationships and gain a comprehensive understanding of project requirements and expectations.- Analyze large datasets to extract actionable insights, translating findings into sustainable improvements across programs.- Take a first-principles approach to identify issues in existing processes, leading efforts to streamline operations for greater efficiency.- Proactively identify and pursue new program opportunities through strategic outreach and stakeholde engagement, contributing to organizational growth and market expansion.- Take end-to-end ownership of assigned categories, overseeing all aspects from strategy development to execution.- Utilize Excel for data analysis, report creation, and tracking project metrics to support informed decisionmaking and ongoing process enhancements.- Engage in networking opportunities and participate in industry events to broaden professional connections and stay informed on best practices. - Assist managers and team leaders with daily operations and special initiatives, fostering streamlined processes and improved service delivery. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

locationsIN - Farukh Nagar posted onPosted 30+ Days Ago job requisition idR116755 About us - At Maersk, we have big plans. Our aspiration is to become the global expert in integrated logistics, offering a truly end-to-end service that makes daily trade simpler and easier than ever. As a key member of our frontline team, you'll be supported by leading-edge technology and innovative solutions that will help you to meet the diverse needs of our clients. Join us and be part of a dynamic environment where your skills and expertise will be valued and rewarded. Go big, join Maersk! Job SummaryThe Warehouse Supervisor will oversee daily operations in the warehouse, ensuring that all processes are executed efficiently and in accordance with company policies. This role includes managing a team of warehouse staff, coordinating inventory management, and ensuring a safe working environment. Key Responsibilities: Supervise and coordinate activities of warehouse staff to ensure smooth operations. Monitor and manage inventory levels to ensure adequate stock and timely replenishment. Oversee the receiving, storage, and distribution of goods. Implement and enforce safety protocols and procedures to maintain a safe work environment. Develop and maintain efficient warehouse processes and procedures. Train, mentor, and evaluate warehouse staff performance. Prepare and analyze reports related to inventory, staff performance, and operational efficiency. Collaborate with other departments to ensure seamless integration of warehouse operations with overall company activities. Qualifications: High school diploma or equivalent; Associates or Bachelors degree in Logistics, Supply Chain Management, or a related field preferred. Proven experience as a Warehouse Supervisor or similar role. Strong understanding of warehouse operations, inventory management, and safety procedures. Excellent leadership, communication, and organizational skills. Proficiency in warehouse management systems and Microsoft Office Suite. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

RoleSenior Group Leader(Content Moderation) Location-Hyderabad. Trainable Skills: Ability to lead and guide a team Observation, Analytical & listening Skills Good knowledge of trending topics (Political/Sports/Entertainment/Sensitive events). Will be end to end responsible for the performance of the team (Accuracy, AHT, SLs, Attrition, Shrinkage, Development of employees etc. Essential Hiring Skills: 1. Ability to guide and lead a team of leaders | 2. Strong in data reading and implementations skills | 3. Should be able to think out of the box | 4. Must be good communication | 5. Should be comfortable working 24/7 and 365 days work culture | 6. Should agile & a quick learner | 7. Should have a ability to inspire and work under pressure. Exp- 5 to 8 Yrs. Exp needed as a Lead in content moderation project. Shift:24*7(Night) About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ? Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects RoleSenior Group Leader(Content Moderation) Location-Hyderabad. Trainable Skills: Ability to lead and guide a team Observation, Analytical & listening Skills Good knowledge of trending topics (Political/Sports/Entertainment/Sensitive events). Will be end to end responsible for the performance of the team (Accuracy, AHT, SLs, Attrition, Shrinkage, Development of employees etc. Essential Hiring Skills: 1. Ability to guide and lead a team of leaders | 2. Strong in data reading and implementations skills | 3. Should be able to think out of the box | 4. Must be good communication | 5. Should be comfortable working 24/7 and 365 days work culture | 6. Should agile & a quick learner | 7. Should have a ability to inspire and work under pressure. Exp- 5 to 8 Yrs. Exp needed as a Lead in content moderation project. Shift:24*7(Night)

About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ? Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: GIS. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About the Role The Operations Manager is responsible for overseeing and optimizing the daily operations of the company to ensure efficiency, productivity, and cost-effectiveness. The role involves coordinating with various departments, ensuring smooth workflows, monitoring performance, and driving process improvements to meet organizational goals. The charter will include of Ability to think quantitatively and qualitatively about business problems and come up with innovative solutions to improve the metrics Working cross-functionally with key stakeholders like Business, Sales Ops, Product, Analytics to identify critical business needle movers End to end ownership of projects from problem identification to execution at BAU Collaborate with cross-functional internal/external partners and customers to identify problems and prioritize between multiple projects Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities Ideal Persona 2-4 years of experience in operations management or a similar role Strong leadership and team management skills. Excellent problem-solving abilities and analytical thinking. Advanced excel skills. SQL is a plus Strong communication, negotiation, and interpersonal skills. Excellent organizational and time management skills.

Basic Section No. Of Openings 1 External Title Customer Service Officer Employment Type Permanent Employment Category Office Closing Date 30 May 2025 Organisational Entity Equitas Small Finance Bank Business Unit Liabilities Division/Function (SBU) Branch Banking Department Branch Banking Sub-Department Branch Banking Generic Role Customer Service Officer External Title (Job Role) Customer Service Officer Division Branch Banking Zone Rest of India 2 State Karnataka Region Karnataka Area Karnataka Direct Cluster Karnataka Direct PT Location Karnataka Branch Code 3001 Branch Name Jayanagar 4th T Block Skills Skill Highest Education No data available Working Language No data available About The Role RoleCategoryParametersParameter Weight %MetroUrbanSURuralCSOService QualityWelcome calling and onboarding Customers (100% of NTB A/cs of the Branch)10%NANANANACSOQuantitative ParametersMoM CASA NTB (Nos)7.5%8886CSOQuantitative ParametersIncremental MoM CASA AMB Value (Through NTB Accounts) (Rs Lacs)20%4432CSOQuantitative ParametersLI + GI+ MF + Assets - Net Revenue in Rs lacs (Total Yearly Income)7.5%1.81.51.21CSOPortfolio Management3% MoM TRV Growth of Mapped Book10%NANANANACSOPortfolio ManagementMapped Book Customer meetings Coverage5%NANANANACSOPortfolio ManagementPrimary (30%), Active (60%) and PH of min 2 for 40% of Mapped Book5%NANANANACSOCompliance and ControlsAudit RatingsBranch Medium Risk or below - Branch Medium Risk or below ,Follow the process as process and keep all the records available for checking - Timely Revert and rectification of audit findings20%NANANANACSOCompliance and ControlsNil adverse Audit observations in Cash Txns/Branch daily operations/Daily Reporting15%NANANANA 100%

Basic Section No. Of Openings 1 External Title Customer Service Officer Employment Type Permanent Employment Category Field Closing Date 13 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Liabilities Division/Function (SBU) Branch Banking Department Branch Banking Sub-Department Branch Banking Generic Role Customer Service Officer External Title (Job Role) Customer Service Officer Division Branch Banking Zone Rest of India 2 State Karnataka Region Karnataka Area Hubli Cluster Hubli PT Location Karnataka Branch Code 3017 Branch Name Ballari Skills Skill Highest Education No data available Working Language No data available About The Role RoleCategoryParametersParameter Weight %MetroUrbanSURuralCSOService QualityWelcome calling and onboarding Customers (100% of NTB A/cs of the Branch)10%NANANANACSOQuantitative ParametersMoM CASA NTB (Nos)7.5%8886CSOQuantitative ParametersIncremental MoM CASA AMB Value (Through NTB Accounts) (Rs Lacs)20%4432CSOQuantitative ParametersLI + GI+ MF + Assets - Net Revenue in Rs lacs (Total Yearly Income)7.5%1.81.51.21CSOPortfolio Management3% MoM TRV Growth of Mapped Book10%NANANANACSOPortfolio ManagementMapped Book Customer meetings Coverage5%NANANANACSOPortfolio ManagementPrimary (30%), Active (60%) and PH of min 2 for 40% of Mapped Book5%NANANANACSOCompliance and ControlsAudit RatingsBranch Medium Risk or below - Branch Medium Risk or below ,Follow the process as process and keep all the records available for checking - Timely Revert and rectification of audit findings20%NANANANACSOCompliance and ControlsNil adverse Audit observations in Cash Txns/Branch daily operations/Daily Reporting15%NANANANA 100%

Basic Section No. Of Openings 1 External Title Customer Service Officer Employment Type Permanent Employment Category Office Closing Date 08 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Liabilities Division/Function (SBU) Branch Banking Department Branch Banking Sub-Department Branch Banking Generic Role Customer Service Officer External Title (Job Role) Customer Service Officer Division Branch Banking Zone Rest of India 2 State Karnataka Region Karnataka Area Bangalore 2 Cluster Bangalore 2 PT Location Karnataka Branch Code 3012 Branch Name H D Kote Skills Skill Highest Education No data available Working Language No data available About The Role RoleCategoryParametersParameter Weight %MetroUrbanSURuralCSOService QualityWelcome calling and onboarding Customers (100% of NTB A/cs of the Branch)10%NANANANACSOQuantitative ParametersMoM CASA NTB (Nos)7.5%8886CSOQuantitative ParametersIncremental MoM CASA AMB Value (Through NTB Accounts) (Rs Lacs)20%4432CSOQuantitative ParametersLI + GI+ MF + Assets - Net Revenue in Rs lacs (Total Yearly Income)7.5%1.81.51.21CSOPortfolio Management3% MoM TRV Growth of Mapped Book10%NANANANACSOPortfolio ManagementMapped Book Customer meetings Coverage5%NANANANACSOPortfolio ManagementPrimary (30%), Active (60%) and PH of min 2 for 40% of Mapped Book5%NANANANACSOCompliance and ControlsAudit RatingsBranch Medium Risk or below - Branch Medium Risk or below ,Follow the process as process and keep all the records available for checking - Timely Revert and rectification of audit findings20%NANANANACSOCompliance and ControlsNil adverse Audit observations in Cash Txns/Branch daily operations/Daily Reporting15%NANANANA 100%

Basic Section No. Of Openings 1 External Title Customer Service Officer Employment Type Permanent Employment Category Field Closing Date 25 May 2025 Organisational Entity Equitas Small Finance Bank Business Unit Liabilities Division/Function (SBU) Branch Banking Department Branch Banking Sub-Department Branch Banking Generic Role Customer Service Officer External Title (Job Role) Customer Service Officer Division Branch Banking Zone South 2 State Telangana Region APT Area Hyderabad Cluster Hyderabad PT Location Secunderabad VF (Regional Office)-SECBD Branch Code 5002 Branch Name Lb Nagar Skills Skill Highest Education No data available Working Language No data available About The Role RoleCategoryParametersParameter Weight %MetroUrbanSURuralCSOService QualityWelcome calling and onboarding Customers (100% of NTB A/cs of the Branch)10%NANANANACSOQuantitative ParametersMoM CASA NTB (Nos)7.5%8886CSOQuantitative ParametersIncremental MoM CASA AMB Value (Through NTB Accounts) (Rs Lacs)20%4432CSOQuantitative ParametersLI + GI+ MF + Assets - Net Revenue in Rs lacs (Total Yearly Income)7.5%1.81.51.21CSOPortfolio Management3% MoM TRV Growth of Mapped Book10%NANANANACSOPortfolio ManagementMapped Book Customer meetings Coverage5%NANANANACSOPortfolio ManagementPrimary (30%), Active (60%) and PH of min 2 for 40% of Mapped Book5%NANANANACSOCompliance and ControlsAudit RatingsBranch Medium Risk or below - Branch Medium Risk or below ,Follow the process as process and keep all the records available for checking - Timely Revert and rectification of audit findings20%NANANANACSOCompliance and ControlsNil adverse Audit observations in Cash Txns/Branch daily operations/Daily Reporting15%NANANANA 100%