Customer Support & Telecalling

Position Summary: We are looking for a dynamic and motivated individual to support our end-to-end operations, including logistics, market research, sales support, client management, and order processing. This is an excellent opportunity for freshers or early-career professionals to gain hands-on experience in a multifaceted operational role within a growing organization. Key Responsibilities: Assist in day-to-day logistics operations to ensure timely delivery of products in optimal condition. Support the sales team by conducting market research , analyzing customer trends, and identifying new business opportunities. Manage order processing , ensuring all customer orders are accurately entered, tracked, and fulfilled in coordination with relevant departments. Coordinate with clients to understand their requirements, address queries, and provide timely updates, fostering strong client relationships . Maintain accurate records of shipment statuses, inventory levels, order details, and customer interactions. Communicate with vendors, transporters, and internal teams to resolve operational and delivery issues promptly. Participate in the development and execution of distribution plans and strategies for smooth logistics operations . Monitor and report key performance indicators related to logistics, sales support, and client satisfaction. Assist in preparing sales reports and presentations using collected market and customer data. Skills and Qualifications: Freshers or students with a background or strong interest in Supply Chain Management, Logistics, Sales, Marketing, or Business Administration are encouraged to apply. Basic understanding of supply chain processes, sales operations, and market research methodologies. Excellent communication skills, both verbal and written, with the ability to collaborate effectively across teams and with clients. Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment. Strong attention to detail and organizational skills. Proficiency in MS Office (Excel, Word, Outlook) and basic data analysis tools. A proactive, problem-solving mindset with a willingness to learn and grow. Education & Experience: A degree in Supply Chain Management, Logistics, Business Administration, Marketing , or a related field is preferred. Freshers or candidates with 0-2 years of experience in logistics, operations, sales support, or client management roles are welcome to apply. Job Types: Full-time, Fresher Pay: ₹180,000.00 - ₹350,000.00 per year Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person