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Customer Support / Technical Support Engineer - Voice

Customer Support / Technical Support Engineer - Voice

iOPEX

1 - 6 years

0 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

project management iso customer service application engineering business development sales customer support system administration technical support application support product development desktop support troubleshooting technical customer support

Work Mode

Work from Office

Job Type

Internship

Job Description

iOPEX Technologies Pvt Ltd is looking for Customer Support / Technical Support Engineer - Voice to join our dynamic team and embark on a rewarding career journey

Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients' computers via remote access.
Traveling to clients' office or server location.
Installing new hardware, software, and networking systems.
Diagnosing and troubleshooting hardware, networking, and software issues.
Proposing simple and effective solutions.
Providing basic software training.
Maintaining good client relations.
Completing job reports.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Desired Candidate Profile:

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Customer Support / Technical Support Engineer - Voice