This is a pivotal role within a collaborative and forward-thinking team where your technical expertise will directly influence enterprise-wide service delivery. You’ll work closely with project managers, analysts, and business stakeholders to build scalable, efficient, and secure ServiceNow solutions that align with business priorities. Ideal candidate for this role will be an experienced ServiceNow Developer with a strong understanding of platform capabilities and a passion for innovation. This individual bring a combination of technical proficiency, stakeholder engagement skills, and a continuous improvement mindset. Roles & Responsibilities Overall 7+ years of direct experience as a ServiceNow Application Developer. Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements. Working knowledge of the process for developing and supporting custom applications. Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub. Strong experience with JavaScript. Ability to write clean, efficient, and maintainable code. Must posses an active ServiceNow certification. Flexible and adaptable, with the ability to learn new concepts quickly. Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision. Excellent written and verbal communication skills. Interested candidates can send your resume directly to yadhuvamsy.k@iopex.com Show more Show less

Translate business strategy into product strategy Own the product roadmap Execute product strategy Drive action throughout the organization to get products to market Plan and carry out product launches Manage product profitability and commercial success – own the business case Provide insight to stakeholders on the product and market Provide product marketing with insights on key differentiators and messages Write high-level requirements Support the Product Owner and Product Marketer with any questions they may have Manage all aspects of in-life products, including customer feedback, requirements, and issues Job Types: Full-time, Permanent, Fresher Pay: ₹28,990.00 - ₹37,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

iOPEX is hiring ServiceNow Mobile Tech Lead! Location -Remote ( Complete WFH) Notice Period - Immediate-30 days Job Summary We are looking for a highly skilled and experienced ServiceNow Mobile Tech Lead with deep expertise in iOS Native Mobile development and solid working knowledge of Android . The ideal candidate will spearhead the mobile development stream for ServiceNow projects, delivering end-to-end mobile solutions that align with business objectives and enhance user experiences. Key Responsibilities Lead the design, development, and implementation of ServiceNow Mobile Applications, leveraging Mobile studios, ServiceNow App Engine, and native SDKs. Architect and build native mobile components and extensions for iOS and Android. Collaborate with stakeholders to gather business requirements and translate them into technical solutions. Collaborate with ServiceNow platform teams, UI/UX designers, and business stakeholders to deliver mobile-first experiences. Guide and mentor a team of mobile developers, ensuring code quality, best practices, and performance optimization. Integration ServiceNow Mobile Apps with external APIs, enterprise services, and authentication mechanisms (OAuth, SAML etc.). Participate in code reviews, architectural discussion, and sprint planning. Ensure Best practices in code quality, performance, scalability, and security. Troubleshoot and resolve mobile app issues and bugs in a timely manner. Stay current with new technologies and innovations in both ServiceNow and mobile development. Required Skills and Qualifications 7+ years of native iOS development experience (Swift/Objective-C). 5+ years working with the ServiceNow platform, especially Now Mobile, Mobile Studio, and related modules. Proficient in Android development using Java/Kotlin and Android SDK. Strong understanding of REST APIs, JSON, and mobile UI frameworks. Expertise in Xcode, Git, and mobile development lifecycle (App Store submission, MDM, etc.). Excellent analytical, problem-solving, and debugging skills. Strong communication skills and a collaborative team player. Experience with Agile/Scrum methodologies. Knowledge of Jasmine scripting and Agentic AI is a plus. Show more Show less

About the Role: We are looking for a talented Team Lead – Graphic Designer to manage and mentor a team of graphic designers while ensuring high-quality creative output. The ideal candidate should have strong project management skills and client communication experience , particularly with US/UK-based customers. This role requires a balance between hands-on design expertise and strategic leadership in driving projects from concept to execution. Key Responsibilities: Lead and manage a team of graphic designers, ensuring efficient collaboration and creative excellence. Oversee project workflows, deadlines, and resource allocation to maintain productivity and quality standards. Communicate with clients , primarily from the US and UK markets, to understand their design needs and provide effective solutions. Develop and refine design strategies that align with brand guidelines and marketing objectives. Provide mentorship and feedback to designers, fostering skill development and professional growth. Ensure consistency and quality across all creative assets, maintaining brand integrity. Collaborate cross-functionally with marketing, content, and development teams to align creative goals with business objectives. Qualifications & Skills: Minimum 5 years of experience in graphic design, including leadership roles. Proven experience in managing design teams and overseeing creative projects. Strong client communication skills , particularly in handling US/UK-based clients. Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.) and other design tools. Ability to manage multiple projects while maintaining high design standards. Knowledge of branding, marketing visuals, and digital design trends . Strong problem-solving skills with a strategic mindset . Preferred Qualifications: Experience in graphic design, motion graphics, or web design (a plus). Familiarity with project management tools like Asana, Trello, or Jira. Background in agency work or fast-paced environments . Show more Show less

Company Description iOPEX Technologies, headquartered in San Jose, California, is a provider of enterprise transformation solutions driven by agentic AI and intelligent automation. We assist businesses in enhancing efficiency and accelerating revenue growth through pragmatic, AI-led approaches. Over 70 global brands consider iOPEX a strategic partner for managing complex transformations and scaling results efficiently. Learn more at www.iopex.com. Role Description This full-time role for an Email Analytics Specialist is located on-site in Chennai. The Email Analytics Specialist will be responsible for analyzing email campaign performance, generating reports, and providing actionable insights to improve email effectiveness. Day-to-day tasks will include monitoring key performance indicators (KPIs), conducting data analysis, and collaborating with the marketing team to optimize email strategies. Qualifications Strong Analytical Skills and Statistics knowledge Experience with Business Analytics and Data Analytics Proficiency in general Analytics Excellent problem-solving abilities and attention to detail Strong communication skills, both written and verbal Ability to work collaboratively in a team environment Experience with email marketing tools and platforms is a plus Bachelor’s degree in Statistics, Data Science, Business Analytics, or a related field Show more Show less

Company Description iOPEX Technologies is a new-generation digital service provider specializing in optimized Digital Engineering, Operations, and Studio Services. We offer high-performance, cost-effective tools that leverage existing infrastructure efficiently. Our client-centric approach and commitment to excellence have earned us a marquee list of Fortune 500 clients and more, all highly referenceable. Our robust IT infrastructure and highly skilled team ensure world-class service delivery, compliant with international quality standards. We innovate to achieve sustainable cost recovery and enhanced customer experience through strategic design, seamless implementation, and operational discipline. Role Description Are you a performance-driven leader with a passion for creating a workplace that inspires growth, joy, and innovation? iOPEX Technologies is searching for an Operations Manager to lead our Technology and Consumer Operations (TCO) vertical. This role is about impact—with people, with processes, and with transformation. 🧭 About the Role Lead a team of 100–200 professionals, guiding them through performance excellence and personal growth. You’ll drive smart decisions, foster workplace happiness, and champion a culture that keeps employees engaged, inspired, and career-focused—all while delivering stellar results and tech-enabled innovation. 🛠️ Your Mission Own and oversee daily operations with strong decision-making and execution Lead workforce planning, training development, and QA strategies that fuel high-performing teams Foster a culture of employee engagement and career development through mentorship, recognition, and opportunity Inspire a vibrant, purpose-driven workplace where collaboration and happiness thrive Build solid relationships with internal stakeholders and external clients to ensure alignment and satisfaction Harness the power of AI and data analytics to improve performance and reduce operational costs Monitor KPIs and drive continuous improvement initiatives that boost service levels and team accountability Maintain excellence in compliance, governance, and communication 🎯 What You Bring 5–8 years of operational leadership experience in tech or consumer verticals Proven ability to lead large teams (100–200 members) with energy and clarity Strong people skills—you know how to motivate, inspire, and connect Experience in workforce management, training design, and quality control Analytical mindset with proficiency in performance metrics and dashboards Excellent client and stakeholder management capabilities Confidence in handling day-to-day business decisions with agility Bachelor’s degree in Business, Operations, or related field A natural ability to create a workplace where people grow and love what they do 🌱 Why You’ll Love It Here Play a key role in iOPEX’s AI-led transformation journey Build a strong, happy, and high-performing culture Collaborate with visionary leaders and top-tier clients Work from Ambit IT Park—Chennai’s buzzing hub of innovation

Experience 4-6 Years in Digital Marketing, Demand Gen, Content Creation, preferably in a Technology Services company,

Director of Digital Transformation (DX) Operations – iOPEX iOPEX is seeking a seasoned leader with 15+ years’ experience to drive digital transformation, operational excellence, and customer experience across support and delivery teams. The role demands a transformational approach, strong expertise in automation and AI, and the ability to lead upsell and cross-sell initiatives across multiple domains and clients. Proven skills in team leadership, quality assurance, and strategic business growth are essential. Full job description and details will be shared during our discussion. This keeps the message clear, professional, and to the point, as per your communication preference

🚀 Job Opening: Competency Lead – Senior Manager, Digital Experience Vertical at iOPEX Technologies! Are you passionate about digital transformation and AI-driven innovation ? iOPEX Technologies is looking for a Competency Lead (Senior Manager level) for our Digital Experience (DX) vertical in Chennai, India. Make a real impact by leading advanced digital solutions and Gen AI initiatives for Fortune 500 clients worldwide. About the Role • Drive operational excellence and digital innovation in customer engagement and sales processes. • Lead tech stack optimization, automation (AI/ML, RPA), Gen AI agent deployments , and continuous improvement using lean methodologies. • Implement scalable digital experience strategies that leverage Generative AI to transform customer and user journeys. • Collaborate with cross-functional teams to ensure delivery of high-impact, measurable outcomes. What We’re Looking For • Experience: 12 -15(Max) years in digital operations, digital transformation, or technology management; strong experience in leading teams at the Senior Manager level or above. • Expertise: Deep knowledge of digital platforms, automation, Gen AI, tech support solutions, sales process improvement, workforce and quality management. • Impact: Proven record of delivering results through Gen AI agents, automation, and AI/ML tools . • Mindset: Strategic, innovative, and comfortable engaging with global teams—must be able to work predominantly during Pacific Standard Time (PST) hours. Why Join iOPEX? • Be a pivotal part of the digital experience transformation industry, leveraging the latest in Gen AI, automation, and next-gen technologies. • Thrive in a dynamic, growth-oriented culture where your expertise directly shapes the future of our digital service offerings. Ready to elevate digital experiences on a global scale? Apply now! [Link to application page/career site] #iOPEXTechnologies #DigitalExperience #DX #GenAI #Automation #ChennaiJobs #Leadership #Hiring #Transformation #AI #CareerOpportunity

As a Team Lead - Campaign Management at iOPEX Technologies, you will be responsible for managing and leading campaign management teams in Chennai. Your primary focus will be on ensuring effective communication within the team and coordinating sales and marketing efforts. You will play a crucial role in planning, executing, and optimizing campaigns to drive business results and support organizational goals. To excel in this role, you should possess strong Team Management and Team Leadership skills. Your ability to lead and inspire your team will be essential in achieving success. Excellent communication skills are a must to foster collaboration within the team and across departments. Your organizational and time management skills will be crucial in handling multiple campaigns simultaneously. You should be comfortable working in a dynamic environment and be able to adapt quickly to changing priorities. A Bachelor's degree or above is required for this position. Previous experience in campaign management as well as team management will be advantageous in effectively carrying out your responsibilities. If you are looking for a challenging role where you can make a significant impact by driving successful campaigns and leading a team to achieve organizational goals, then this opportunity at iOPEX Technologies is perfect for you. Join us and be part of a team that is dedicated to delivering rapid results and transforming enterprises through AI-led solutions.,

Job Brief This role is to oversee the daily operations of a contact centre predominantly involved in providing tech support services for a technology enabled home product. Key Responsibilities Maintain high quality of standard for services rendered as per service level agreements. Review, guide various support teams involved in supporting the program, Ex : Quality, WFM, Hiring & Training Present iOPEX performance to clients during weekly, monthly and quarterly business reviews Identify process improvements for improvised customer experience Build new teams from scratch and scale them up. Implement and track KRAs for roles within the program and measure performance of team members Monitor customer feedback and address issues promptly. Motivate and effectively performance manage Team Leads within the program to ensure delivery of overall targets and business plan. Work Time: US shift hours Pacific Time Zone (i.e. India Night Shift Only), 100% Work from Office position. Roles & Responsibilities Maintain high quality of standard for services rendered as per service level agreements. Identify process improvements for improvised customer experience Review, guide various support teams involved in supporting the program, Ex : Quality, WFM, Hiring & Training Monitor customer feedback and address issues promptly. Motivate and effectively performance manage Team Leads within the program to ensure delivery of overall targets and business plan. Competencies For the Language Proficiency Comments Service Delivery 9 Networking 8 Customer Support 9 Other Skills Bachelor's degree is a must. Proven experience in operations management, with a track record of achieving operational efficiency. Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Proficiency in using relevant software and tools for operations management along with presentation skills. Strong communication and interpersonal skills. Exhibit high customer centric behaviour (ref:iimjobs.com)