Customer Support Specialist

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: CRM Executive / Chat Support Specialist

Company: Jewelry Brand – E-commerce Store

Location: Sahara Darwaja, Surat

Job Timing: 9:15 AM to 6:30 PM

Job Type: Full-Time, Work from Office

Number of Openings: 10

Roles & Responsibilities:

• Handle customer support queries through chat and other online platforms

• Maintain and update customer database using Excel

• Resolve customer concerns promptly and professionally

• Build and maintain strong customer relationships

• Ensure timely follow-ups to enhance customer satisfaction

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