Customer Support Specialist

You will be joining a global digital business services company that specializes in delivering advanced, digitally-powered business services to optimize operations for leading brands around the world. At TP, we prioritize both global reach and local impact, striving to empower communities, assist clients, and protect the environment through meaningful and sustainable practices. As a Customer Service Representative based in Indore, your primary responsibility will be to deliver top-notch customer support, ensuring high levels of customer satisfaction, managing incoming service inquiries, and elevating the overall customer experience. You will play a crucial role in maintaining positive relationships with our clients and enhancing the quality of service we provide. To excel in this role, you should possess strong customer service and support skills, a deep understanding of customer satisfaction principles, and proven expertise in enhancing the customer experience. Effective communication, excellent interpersonal abilities, adept problem-solving skills, and the capacity to handle conflicts professionally are essential qualities for success in this position. Collaborating seamlessly within a team environment is key, and any prior experience in customer service will be advantageous. Ideally, you should hold a high school diploma or equivalent qualification, demonstrating your commitment to providing exceptional customer service and contributing to our mission of delivering top-tier digital business services globally.,