Customer Support Specialist

About Company

Injala is a leading enterprise software company revolutionizing the insurance industry with our cutting-edge technology solutions. As a multi-national corporation headquartered in Dallas, USA, and with a significant presence in India, we are committed to transforming risk management through innovative software. Our growth trajectory has been impressive, achieving 30+% annual growth for the last five years.

Company Website

We are looking for a detail-oriented and proactive Client Service Specialist to support our administrative and operational activities. This internship offers hands-on experience in office management, coordination, and day-to-day business support functions in a professional corporate environment.

Responsibilities:

• Assist in managing business documentation related to insurance, finance, or legal sectors.
• Work closely with senior team members to learn and support business processes and client interactions.
• Handle customer support inquiries and provide assistance as needed.
• Support the team in managing software systems for business process operations.
• Use Microsoft Office tools such as Word, Excel, and PowerPoint to create reports, presentations, and documentation.
• Participate in training sessions to improve knowledge of business processes and BPO operations.
  

Requirements:

• Basic understanding or interest in administrative operations and business support services.
• Familiarity with Microsoft Office tools Word, Excel, Outlook, and PowerPoint.
• Good written and verbal communication skills in English.
• Ability to handle documentation, coordination, and follow-up tasks effectively.
• Prior internship or part-time work experience in admin, operations, or customer support is a plus.
  

Benefits:

• Open Door working culture
• Recognition and rewards
• Festival and team celebrations
• Flexible work timings
• No Sandwich Leave Policy
• Referral Bonus Program
• Medical Insurance.