Deonde - Online Food Ordering System

3 Job openings at Deonde - Online Food Ordering System
Business Development Manager ahmedabad,gujarat,india 1 - 5 years None Not disclosed On-site Full Time

Company Description iCoderz Solutions Pvt. Ltd., founded in 2011, is a full-stack mobile app development company based in Ahmedabad. With a focus on offering customized mobile application development for diverse business industries, iCoderz has expanded its services to include full-spectrum website design and development solutions. Job Position : Business Development Executive Experience : 1-5 Year Location : Ahmedabad Role Description This is a full-time on-site role for a Business Development Specialist at iCoderz Solutions Pvt. Ltd. The Specialist will be responsible for lead generation, market research, fostering customer relationships, and providing exceptional customer service. The role also requires strong analytical skills and effective communication to drive business growth. Qualifications Strong Analytical Skills and Communication abilities Restaurant industry work experience is mandatory Hands on experience with Upwork Experience in Lead Generation and Market Research Customer Service expertise Product sales/Food Delivery solutions experience required Bachelor's degree in Business Administration or related field Proven track record of driving sales and meeting targets

Inside Sales Executive ahmedabad,gujarat,india 3 years None Not disclosed On-site Full Time

Company Description Deonde empowers food delivery businesses & restaurants with affordable, commission-free ordering solutions that launch in just 3 days. Our comprehensive SaaS platform includes branded websites, native mobile apps, delivery management tools, and admin systems, all under a simple monthly subscription. Unlike third-party apps that charge high commissions, Deonde enables businesses to keep 100% of their profits while enhancing customer relationships. Our clients have reported a 45% increase in direct orders and a 60% reduction in technology costs, making us a go-to choice for food businesses worldwide. Key Responsibility Handle inbound leads from multiple channels (website, campaigns, referrals, marketplaces). Understand customer requirements and provide product demos & consultations . Manage the entire sales cycle – lead qualification, proposal, negotiation, and closure. Collaborate with the Customer Success team to ensure smooth onboarding of new clients. Build and maintain strong relationships with existing clients to drive upsell, cross-sell, and renewals . Maintain accurate lead and sales data in the CRM system . Gather customer feedback and share insights with the product & marketing teams. Achieve and exceed monthly/quarterly sales and revenue targets . Requirements 1–3 years of experience in Inside Sales / SaaS Sales / Customer Success (preferably in global markets). Strong verbal and written communication skills in English (additional languages are a plus). Experience in handling inbound leads and converting them into paying customers. Good understanding of B2B SaaS sales cycles . Comfortable giving online product demos and explaining technical concepts in simple terms. Self-motivated, target-driven, and able to work independently with minimal supervision. Familiarity with CRM tools (HubSpot, Zoho, or similar) . What we will offer Competitive salary + performance-based incentives. Opportunity to work with a fast-growing SaaS startup with global exposure. Growth path towards Senior Sales / Customer Success Manager roles. Work with a young, dynamic, and supportive team.

Customer Support Specialist ahmedabad,gujarat,india 0 years None Not disclosed On-site Full Time

Company Description Deonde empowers restaurants and food delivery businesses with affordable, commission-free ordering solutions that launch in just 3 days. Our comprehensive SaaS platform includes branded websites, native mobile apps, delivery management tools, and comprehensive admin systems—all under a simple monthly subscription. Businesses globally choose Deonde to control their digital ordering experiences, increase direct orders by 45%, and reduce technology costs by 60%. Join thousands of forward-thinking food businesses worldwide who trust Deonde to power their digital success. Role Description This is a full-time on-site role for a Customer Support Specialist based in Ahmedabad. The Customer Support Specialist will be responsible for handling customer inquiries, providing technical support, ensuring customer satisfaction, and offering assistance to improve the user experience on our platform. Day-to-day tasks will include responding to customer queries, troubleshooting technical issues, and maintaining high levels of customer care. Qualifications Customer Support and Customer Satisfaction skills Interpersonal and Communication skills Technical Support skills Analytical and Problem-solving skills Excellent written and verbal communication skills Ability to work on-site in Ahmedabad Previous experience in a customer support role is beneficial Bachelor's degree in a related field is preferred