Customer Support Specialist

Company Description

HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied customers and experience reliable services. For more details, visit: https://www.happylocate.com/corporate/.

Role Description

This is a full-time, on-site role for a Customer Success position located in Bengaluru. The Customer Success role involves ensuring customer satisfaction, providing support, and addressing inquiries and issues promptly. Day-to-day tasks include maintaining customer relationships, offering exceptional service, and utilizing analytical skills to resolve customer concerns effectively.

Qualifications

• Exceptional Customer Satisfaction and Customer Service skills
• Strong Customer Support and Communication skills
• Excellent Analytical Skills
• Proficiency in resolving customer concerns efficiently
• Experience in customer success or a similar role
• Bachelor's degree in Business, Marketing, or a related field