Customer Support Representative

0 years

0 Lacs

Posted:14 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

SeaSoul Cosmetics is a Natural Origin Dead Sea-based cosmetics company. Inspired by the spirit of the Dead Sea, we offer the SeaSoul Spa Experience. Our spa and skincare products are 100% pure and certified Dead Sea-based, enriched with Moroccan Argan Oil, Plant Stem Cells, Jojoba, Noni Fruit, and Goji Berries.


Role Description

This is a full-time on-site role for a Customer Support Representative located in South Delhi. The Customer Support Representative will be responsible for managing customer queries, ensuring customer satisfaction, and providing excellent customer service. Daily tasks include troubleshooting issues, communicating with clients via phone, email, and chat, and maintaining detailed records of customer interactions.


Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Strong Communication skills, both written and verbal
  • Ability to troubleshoot and resolve customer issues efficiently
  • Excellent interpersonal skills and a customer-centric attitude
  • Experience in the cosmetics industry is a plus
  • Bachelor's degree in any relevant field is preferred

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