Customer Support Representative

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company:

Location:

Processes:

Shifts:


About the Role

Customer Support Representatives


Key Responsibilities

  • Handle customer inquiries via calls, chat, or email.
  • Provide product/service information clearly and professionally.
  • Resolve issues or escalate to the concerned team when needed.
  • Maintain proper documentation and CRM records.
  • Deliver high customer satisfaction and meet response time targets.
  • Follow process guidelines specific to Domestic or USA support.

  • Requirements

    • Strong communication skills
    • Domestic:

      English + Hindi
    • International (USA):

      Excellent English (neutral/US-friendly accent preferred)
    • Basic computer knowledge.
    • Customer-first mindset and problem-solving attitude.
    • Willingness to work in

      Day Shift

      for Domestic or

      Night Shift

      for USA process.
    • Freshers and experienced candidates can apply.


    What We Offer

    • Opportunity to work in the process that suits your skills
    • Growth and performance-based incentives
    • Supportive team environment
    • Training provided for both processes


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