Job Title: Customer Support Representative Location: Coimbatore (Work From Office) Job Type: Full-Time Experience: Freshers to 3 Years Shift: Day Shift Languages Required: English (mandatory) + Hindi / Kannada / Telugu Salary Range: ₹15,000 to ₹25,000 per month Job Summary We are hiring Customer Support Representatives to handle both inbound and outbound calls. The role focuses on assisting customers, resolving queries, and delivering a positive service experience. This is a work-from-office role based in Coimbatore. Key Responsibilities Handle inbound and outbound customer calls with clarity and professionalism. Understand customer queries and provide accurate, timely solutions. Maintain and update customer information in the system. Follow standard operating procedures to ensure consistent service quality. Coordinate with internal teams for issue resolution when required. Meet performance targets related to call quality, accuracy, and customer satisfaction. Maintain a polite, customer-focused approach at all times. Share recurring issues or feedback with the team lead for improvements. Conduct follow-up calls to ensure closure of customer concerns. Uphold company policies, punctuality, and teamwork. Requirements Freshers and experienced candidates (up to 3 years ) are welcome. English fluency is mandatory , along with Hindi OR Kannada OR Telugu . Strong communication and active listening skills. Basic computer skills and ability to use CRM/call-handling tools. Customer-focused attitude and willingness to learn. Must be available to work full-time from our Coimbatore office (WFO). Benefits Salary: ₹14,000 – ₹18,000 (based on skills & experience). Performance-based incentives. ESI & PF as per statutory norms. Health insurance coverage. Flexible schedule within operational requirements. Training and skill-development opportunities. Supportive work culture and growth potential. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹18,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid sick time Paid time off Provident Fund Application Question(s): What are the languages you can speak? Work Location: In person
Job Title: Customer Support Representative Location: Coimbatore (Work From Office) Job Type: Full-Time Experience: Freshers to 3 Years Shift: Day Shift Languages Required: English (mandatory) + Hindi / Kannada / Telugu Salary Range: ₹15,000 to ₹25,000 per month Job Summary We are hiring Customer Support Representatives to handle both inbound and outbound calls. The role focuses on assisting customers, resolving queries, and delivering a positive service experience. This is a work-from-office role based in Coimbatore. Key Responsibilities Handle inbound and outbound customer calls with clarity and professionalism. Understand customer queries and provide accurate, timely solutions. Maintain and update customer information in the system. Follow standard operating procedures to ensure consistent service quality. Coordinate with internal teams for issue resolution when required. Meet performance targets related to call quality, accuracy, and customer satisfaction. Maintain a polite, customer-focused approach at all times. Share recurring issues or feedback with the team lead for improvements. Conduct follow-up calls to ensure closure of customer concerns. Uphold company policies, punctuality, and teamwork. Requirements Freshers and experienced candidates (up to 3 years ) are welcome. English fluency is mandatory , along with Hindi OR Kannada OR Telugu . Strong communication and active listening skills. Basic computer skills and ability to use CRM/call-handling tools. Customer-focused attitude and willingness to learn. Must be available to work full-time from our Coimbatore office (WFO). Benefits Salary: ₹14,000 – ₹18,000 (based on skills & experience). Performance-based incentives. ESI & PF as per statutory norms. Health insurance coverage. Flexible schedule within operational requirements. Training and skill-development opportunities. Supportive work culture and growth potential. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹18,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid sick time Paid time off Provident Fund Application Question(s): What are the languages you can speak? Work Location: In person