4 - 6 years
9 - 12 Lacs
Posted:6 hours ago|
Platform:
Work from Office
Full Time
Profile Summary
We are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service
Primary Job Responsibility:
* Understands the various computer screens and how to utilize them effectively* Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff* Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance* Adheres to all company and specific Contact Centre policies and procedures* Completes any work as assigned by ManagementEducation and Essential Experience:* 6 months BPO or Travel experience* Graduate Undergraduate* Excellent Written and spoken communication, * Computer Skills ability/experience using computer applications* Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)* Open to work in a voice environment
Interview Rounds:
HR RoundVersant Test Round VNA RoundOperations RoundKey Enablers:* Strong process orientation* High energy, High Integrity & Work Ethics* Strong interpersonal skills & ability to communicate effectively* Strong problem solving skills.
Shashwath Solution
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
9.5 - 12.0 Lacs P.A.
9.5 - 12.0 Lacs P.A.
9.5 - 12.0 Lacs P.A.
Bengaluru / Bangalore, Karnataka, India
Experience: Not specified
0.5 - 1.0 Lacs P.A.
Experience: Not specified
2.0 - 6.0 Lacs P.A.
kolkata, mumbai, new delhi, hyderabad, pune, chennai, bengaluru
6.0 - 10.0 Lacs P.A.
9.0 - 13.0 Lacs P.A.
2.0 - 3.0 Lacs P.A.
9.5 - 12.0 Lacs P.A.
9.5 - 12.0 Lacs P.A.
