Home
Jobs

Customer Support Executive

0 - 1 years

1 Lacs

Posted:3 months ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Referred by: Kaustav Sengupta - 8697950822 Job Title: Customer support Executive (Swiggy Process) No. of Vacancies: 70 Location: Agra Shift: Rotational Shifts (No Night Shift for Female Candidates) We are looking for a dynamic Voice Process Executive to handle inbound and outbound customer interactions. The ideal candidate should have excellent communication skills and a customer-centric approach. Key Responsibilities: Handle customer queries via inbound Provide accurate and timely information to customers. Resolve customer complaints and escalate issues when necessary. Maintain customer records and update databases. Meet daily/weekly/monthly call targets and quality standards. Follow communication scripts and adhere to company policies. Work closely with the team to improve customer service. Required Skills & Qualifications: Education: High School Diploma / Graduate in any field. Experience: Fresher or 6 months+ experience in a voice process (BPO/Call Center). Language Skills: Proficiency in English & Hindi. Good listening and problem-solving skills. Basic computer knowledge and typing skills. Ability to handle pressure and multitask.

Mock Interview

Practice Video Interview with JobPe AI

Start Communication Skills Interview Now

My Connections Writer Corporation

Download Chrome Extension (See your connection in the Writer Corporation )

chrome image
Download Now
Writer Corporation
Writer Corporation

Content Creation / Artificial Intelligence

San Francisco

50-100 Employees

43 Jobs

    Key People

  • Kiran Jonnalagadda

    Co-Founder & CEO
  • Anjali Khatri

    Co-Founder & CTO

RecommendedJobs for You