Home
Jobs

Customer Support Executive

0 - 2 years

2 - 3 Lacs

Posted:Just now| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive US Inbound Process

Company: Volvice Technologies Pvt. Ltd.

Work Location: Work From Office


Experience:

Shift:

Week Offs:


US Inbound Process team


Key Responsibilities:


  • Handle

    incoming customer calls

    from US-based clients
  • Provide accurate information and resolve customer issues efficiently
  • Maintain a high level of professionalism and empathy during all interactions
  • Ensure adherence to quality and compliance guidelines
  • Document all customer interactions accurately in the system
  • Work collaboratively with internal teams for escalated issues
  • Maintain productivity and performance targets consistently

Required Skills:


  • Excellent verbal communication skills

    in English
  • Ability to

    handle high-volume inbound calls


  • Strong

    customer interaction and problem-solving

    skills
  • Good

    time management

    and

    multitasking

    abilities
  • Basic knowledge of

    MS Excel

    or

    CRM tools

    (preferred)
  • Willingness to work in

    night shifts

    and rotational schedules

Eligibility Criteria:


  • Graduates

    from any stream
  • Freshers

    and candidates with up to

    2 years of BPO/voice process

    experience
  • Comfortable with

    night shifts

    and working from the office

Salary:


How to Apply:


supriya.arveeti@volvice.com/ashok.k@volvice.com


Please fill the below form : https://lnkd.in/efAMjgyk

Mock Interview

Practice Video Interview with JobPe AI

Start Inbound Voice Process Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You