Job Title: Customer Support Executive US Inbound Process Company: Volvice Technologies Pvt. Ltd. Work Location: Work From Office Experience: 0 to 2 Years Shift: 24/7 Rotational Shifts Week Offs: Rotational Job Description: We are seeking enthusiastic and customer-focused professionals to join our US Inbound Process team . As a Customer Support Executive , you will be the voice of the company, ensuring seamless communication with customers and resolving their queries with clarity and confidence. Key Responsibilities: Handle incoming customer calls from US-based clients Provide accurate information and resolve customer issues efficiently Maintain a high level of professionalism and empathy during all interactions Ensure adherence to quality and compliance guidelines Document all customer interactions accurately in the system Work collaboratively with internal teams for escalated issues Maintain productivity and performance targets consistently Required Skills: Excellent verbal communication skills in English Ability to handle high-volume inbound calls Strong customer interaction and problem-solving skills Good time management and multitasking abilities Basic knowledge of MS Excel or CRM tools (preferred) Willingness to work in night shifts and rotational schedules Eligibility Criteria: Graduates from any stream Freshers and candidates with up to 2 years of BPO/voice process experience Comfortable with night shifts and working from the office Salary: Best in industry (based on experience and skills) How to Apply: Send your updated resume to supriya.arveeti@volvice.com/ashok.k@volvice.com with the subject: "Application US Inbound Process" Please fill the below form : https://lnkd.in/efAMjgyk