Customer Support Executive

Job Title:

Location: Chennai - AVE Corporate office

Key Responsibilities

• Handle inbound and outbound customer calls to provide information about 4UWELL products.
• Guide customers in choosing the right products based on their needs and health goals.
• Manage chat support across social media, website, and messaging platforms.
• Follow up on Meta-generated leads and 

  convert them into sales.

• Maintain daily call and chat reports

  , including 

  End-of-Day (EOD) data submission

  .
• Assist customers with order placement, payment, and delivery tracking.
• Build strong customer relationships to encourage repeat purchases.
• Coordinate with the sales and marketing team for smooth lead handling.

Requirements

• Fluency in Telugu, Tamil, and English

   (speaking & writing).

• Hindi proficiency

   is an added advantage.
• Minimum 

  1 year of experience

   in customer support / telecalling / inside sales (preferably in health, wellness, or FMCG).
• Strong communication, persuasion, and interpersonal skills.
• Comfortable using CRM tools, Excel/Google Sheets, and chat platforms.
• Ability to work in a target-driven environment.
• Positive, empathetic, and customer-first attitude.

Send your resume to hr@avefnb.com or Call 8925868082