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Teleperformance (TP)
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Customer Support Executive

Customer Support Executive

Teleperformance (TP)

0 - 3 years

2 Lacs

New Delhi Gurugram Delhi / NCR

Posted:1 month ago| Platform:

Apply

Skills Required

customer support US Process Inbound Voice Process CSE International Voice non voice process international bpo customer support executive Semi Voice blended process chat support Voice Support CSA international process voice process email support

Work Mode

Work from Office

Job Type

Full Time

Job Description

For Teleperformance is hiring for Gurugram location!!!

Opening forInternational Non Voice

If interested please contact Hr Barnali at 7384484039 with keyword "Gurgaon"

Responsibilities :

Provide resolution and retain the customers and convince to purchase new products
Manage chat ensuring seamless connections and minimal disruptions
Troubleshoot technical issues, billing queries and escalate when necessary
Maintain confidentiality and adhere to company policies

Requirements:

Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong problem-solving skills
Undergraduate/ Graduate both can apply
Freshers can apply
Ready to work in the rotational shifts( Night shifts)

what we offer:

Opportunities for career growth and advancement
Paid training
Permanent Job
cabs provided pick and drop

Preferred Candidates;

Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence)
Should be tech savvy and smart
Should be able to convince and retain customers, B2C skills, upselling , cross selling and able to handle customers.
Preferred candidates having previous sales, upselling and cross selling experience.
Preferred candidates from CBSE board, btech, bsc, bca, ba , bcom.

Salary- 23k inhand

Interested candidates can contact and share their CV in whatsapp and mention keyword "Gurgaon" at 7384484039

Please register in the below link to get further job updates.

https://myhrms.teleperformancedibs.com/TPRecruitementRegistration

HR Barnalie

7384484039

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