Job Title: Digital Marketing Expert Location: [ Unit 9-10, Bhagwati Complex, C1/1, Pocket T, Pallavpuram Phase 2, Modipuram, Meerut, Uttar Pradesh 250110] Job Type: [Full-Time] Department: Marketing Reports To: Marketing Manager / Head of Marketing Experience required : 2 years preferred Job Summary: We are seeking a results-driven Digital Marketing Expert to lead our online marketing efforts using new media and digital tools. You will be responsible for developing, implementing, tracking, and optimizing our digital marketing campaigns across all digital channels to drive brand awareness, engagement, and customer acquisition. Key Responsibilities: Develop and execute digital marketing campaigns across multiple channels (SEO, SEM, email, social media, content marketing, display advertising, etc.) Plan and manage marketing budgets and ensure campaigns are delivered on time and within budget. Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize performance based on data. Conduct market research and analyze customer behavior to adjust strategies accordingly. Collaborate with internal teams (design, product, sales) to create landing pages and optimize user experience. Manage and grow social media presence (Facebook, Instagram, LinkedIn, Twitter, etc.) Develop and implement SEO/SEM strategies to improve website traffic and search engine rankings. Stay updated on latest digital marketing trends, technologies, and best practices. Requirements: Bachelor's degree in Marketing, Communications, Business, or related field. Proven experience as a Digital Marketing Specialist, Digital Marketing Manager, or similar role. Solid understanding of digital marketing concepts and best practices. Experience with B2B and/or B2C digital marketing campaigns. Hands-on experience with tools like Google Ads, Google Analytics, Meta Business Suite, HubSpot, SEMrush, Mailchimp, etc. Strong analytical skills and data-driven thinking. Excellent written and verbal communication skills. Ability to work independently and manage multiple projects simultaneously. Preferred Qualifications: Certifications in Google Ads, Analytics, or HubSpot. Experience with WordPress, Shopify, or other CMS platforms. Graphic design skills (Canva, Adobe Suite) are a plus. Basic knowledge of HTML/CSS is a plus. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹40,000.00 per month Benefits: Paid sick time Schedule: Day shift Work Location: In person

Position: BPO Executive Job Type: Full Time Job Summary: We are seeking a dedicated and enthusiastic BPO executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing solutions to customer issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a customer-centric attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Customer Service: Handle inbound and outbound calls, emails, and chats from customers. Address customer inquiries and complaints, and provide information about products and services. Problem resolution: resolve customer issues efficiently and effectively, ensuring customer satisfaction and retention. Data Entry: accurately input and update customer information in the database. Follow-Up: Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Quality Assurance: Maintain quality standards by adhering to company policies and procedures. Ensure compliance with regulatory requirements. Team Collaboration: Work closely with team members and supervisors to achieve individual and team targets. Reporting: Prepare and maintain reports on customer interactions, feedback, and issue resolutions. Qualifications: Education: high school diploma or equivalent. A degree in any discipline is preferred. Experience: 0-1 years of experience in a customer service or call center environment. Communication Skills: Excellent verbal and written communication skills in [language(s) required]. Technical skills: proficiency in using computer systems. Problem-Solving: Strong problem-solving skills with the ability to handle difficult situations calmly and effectively. Interpersonal Skills: Ability to build rapport with customers and work effectively in a team environment. Adaptability: Flexibility to work in shifts, including weekends and holidays if required. Preferred Skills: Experience with [specific software or tools used in your BPO]. Knowledge of industry-specific knowledge, e.g., healthcare, finance, etc. Multilingual abilities. Note : Only for interested candidates : Freshers can also apply : Only for boys Job Types: Full-time, Permanent Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: On Site Job Types: Full-time, Permanent, Fresher Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person

Responsibility : Maintain cleanliness and hygiene of the office (desks , washrooms , and common area) Serve tea coffee and water to staff and visitors. Ensure all meeting rooms are clean and arranged before and after meetings. Any other duty as assigned by the management. Job Types: Full-time, Permanent, Fresher Pay: ₹5,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person

Responsibility : Maintain cleanliness and hygiene of the office (desks , washrooms , and common area) Serve tea coffee and water to staff and visitors. Ensure all meeting rooms are clean and arranged before and after meetings. Any other duty as assigned by the management. Job Types: Full-time, Permanent, Fresher Pay: ₹5,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person

Position: BPO Executive Job Type: Full Time Job Summary: We are seeking a dedicated and enthusiastic BPO executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing solutions to customer issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a customer-centric attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Customer Service: Handle inbound and outbound calls, emails, and chats from customers. Address customer inquiries and complaints, and provide information about products and services. Problem resolution: resolve customer issues efficiently and effectively, ensuring customer satisfaction and retention. Data Entry: accurately input and update customer information in the database. Follow-Up: Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Quality Assurance: Maintain quality standards by adhering to company policies and procedures. Ensure compliance with regulatory requirements. Team Collaboration: Work closely with team members and supervisors to achieve individual and team targets. Reporting: Prepare and maintain reports on customer interactions, feedback, and issue resolutions. Qualifications: Education: high school diploma or equivalent. A degree in any discipline is preferred. Experience: 0-1 years of experience in a customer service or call center environment. Communication Skills: Excellent verbal and written communication skills in [language(s) required]. Technical skills: proficiency in using computer systems. Problem-Solving: Strong problem-solving skills with the ability to handle difficult situations calmly and effectively. Interpersonal Skills: Ability to build rapport with customers and work effectively in a team environment. Adaptability: Flexibility to work in shifts, including weekends and holidays if required. Preferred Skills: Experience with [specific software or tools used in your BPO]. Knowledge of industry-specific knowledge, e.g., healthcare, finance, etc. Multilingual abilities. Note : Only for interested candidates : Freshers can also apply : Only for boys Job Types: Full-time, Permanent Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: On Site Job Types: Full-time, Permanent, Fresher Schedule: UK shift Supplemental Pay: Performance bonus Work Location: In person

Position: BPO Executive Job Type: Full Time Job Summary: We are seeking a dedicated and enthusiastic BPO executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing solutions to customer issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a customer-centric attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Customer Service: Handle inbound and outbound calls, emails, and chats from customers. Address customer inquiries and complaints, and provide information about products and services. Problem resolution: resolve customer issues efficiently and effectively, ensuring customer satisfaction and retention. Data Entry: accurately input and update customer information in the database. Follow-Up: Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Quality Assurance: Maintain quality standards by adhering to company policies and procedures. Ensure compliance with regulatory requirements. Team Collaboration: Work closely with team members and supervisors to achieve individual and team targets. Reporting: Prepare and maintain reports on customer interactions, feedback, and issue resolutions. Qualifications: Education: high school diploma or equivalent. A degree in any discipline is preferred. Experience: 0-1 years of experience in a customer service or call center environment. Communication Skills: Excellent verbal and written communication skills in [language(s) required]. Technical skills: proficiency in using computer systems. Problem-Solving: Strong problem-solving skills with the ability to handle difficult situations calmly and effectively. Interpersonal Skills: Ability to build rapport with customers and work effectively in a team environment. Adaptability: Flexibility to work in shifts, including weekends and holidays if required. Preferred Skills: Experience with [specific software or tools used in your BPO]. Knowledge of industry-specific knowledge, e.g., healthcare, finance, etc. Multilingual abilities. Note : Only for interested candidates : Freshers can also apply : Only for boys Job Types: Full-time, Permanent Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: On Site Job Types: Full-time, Permanent, Fresher Schedule: UK shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: BPO Executive Location: [Unit 9-10, Bhagwati Complex, C1/1, Pocket T, Pallavpuram Phase 2, Modipuram, Meerut, Uttar Pradesh 250110] Department: Operations / Customer Service Reports To: Team Leader / Operations Manager Job Summary: We are looking for a dedicated and customer-focused BPO Executive to join our Business Process Outsourcing (BPO) team. The BPO Executive will handle inbound and outbound calls, respond to customer queries, provide product/service information, and ensure customer satisfaction. The role requires excellent communication skills, problem-solving ability, and a commitment to delivering high-quality service. Key Responsibilities: Handle inbound and outbound customer calls professionally and efficiently. Respond to customer inquiries, resolve issues, and provide information regarding products and services. Achieve daily, weekly, and monthly targets related to call handling, sales (if applicable), and customer satisfaction. Maintain accurate records of customer interactions, transactions, comments, and complaints. Escalate complex issues to the supervisor or senior staff as required. Ensure adherence to company policies, scripts, and quality guidelines . Participate in training sessions and team meetings to improve knowledge and performance. Collaborate with team members to meet and exceed customer service goals . Requirements: High school diploma or equivalent; a college degree is an advantage. Previous experience in a BPO, call center, or customer service role is preferred but not mandatory. Excellent verbal and written communication skills in [English / regional language, as applicable]. Strong problem-solving and interpersonal skills . Ability to handle high call volumes while maintaining accuracy and professionalism. Basic computer literacy and familiarity with CRM or call center software. Willingness to work in rotational shifts, including night shifts, weekends, and holidays as needed. Preferred Skills: Multilingual abilities can be an added advantage. Sales or upselling experience in a BPO environment (for sales-based processes). Knowledge of specific industries (e.g., telecom, banking, healthcare) depending on the process. Compensation & Benefits: Competitive salary with performance-based incentives . Health insurance and other benefits as per company policy. Opportunities for career growth and skill development . Job Types: Full-time, Permanent, Fresher Pay: ₹9,004.22 - ₹34,292.69 per month Work Location: In person

Position: BPO Executive Job Type: Full Time Job Summary: We are seeking a dedicated and enthusiastic BPO executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing solutions to customer issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a customer-centric attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Customer Service: Handle inbound and outbound calls, emails, and chats from customers. Address customer inquiries and complaints, and provide information about products and services. Problem resolution: resolve customer issues efficiently and effectively, ensuring customer satisfaction and retention. Data Entry: accurately input and update customer information in the database. Follow-Up: Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Quality Assurance: Maintain quality standards by adhering to company policies and procedures. Ensure compliance with regulatory requirements. Team Collaboration: Work closely with team members and supervisors to achieve individual and team targets. Reporting: Prepare and maintain reports on customer interactions, feedback, and issue resolutions. Qualifications: Education: high school diploma or equivalent. A degree in any discipline is preferred. Experience: 0-1 years of experience in a customer service or call center environment. Communication Skills: Excellent verbal and written communication skills in [language(s) required]. Technical skills: proficiency in using computer systems. Problem-Solving: Strong problem-solving skills with the ability to handle difficult situations calmly and effectively. Interpersonal Skills: Ability to build rapport with customers and work effectively in a team environment. Adaptability: Flexibility to work in shifts, including weekends and holidays if required. Preferred Skills: Experience with [specific software or tools used in your BPO]. Knowledge of industry-specific knowledge, e.g., healthcare, finance, etc. Multilingual abilities. Note : Only for interested candidates : Freshers can also apply : Only for boys Job Types: Full-time, Permanent Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: On Site Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹5,000.00 - ₹30,000.00 per month Benefits: Paid sick time Work Location: In person

Job Overview: Location: [customer support executive] Job Type: [Full-Time] Department: Customer Service Reports to: Customer Support Manager Job Summary: We are seeking a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, providing support through various channels (phone, email, chat) and ensuring a smooth and satisfying customer experience. Your goal is to resolve inquiries efficiently, promote customer loyalty, and contribute to the improvement of our service processes. Key Responsibilities: Respond to customer queries in a timely and accurate way via phone, email, or chat. Identify customer needs and help customers use specific features or resolve product-related issues. Update internal databases with information about customer interactions, feedback, and technical issues. Monitor customer complaints and resolve them efficiently to ensure customer satisfaction. Escalate complex issues to the appropriate departments or team leaders. Follow up with customers to ensure their issues are resolved. Collaborate with cross-functional teams (sales, tech support, logistics) to deliver the best solutions. Keep up to date with product knowledge and company policies. Requirements: Bachelor’s degree in any field (preferred in Business, Communication, or related areas). 1–3 years of experience in a customer support or client-facing role. Excellent verbal and written communication skills. Proficiency in using support tools (e.g., Zendesk, Freshdesk, CRM systems). Strong problem-solving skills and attention to detail. Ability to remain calm and patient, especially with difficult customers. Flexibility to work in shifts, if required. Nice to Have: Multilingual skills. Experience in [industry-specific] support (e.g., e-commerce, SaaS, telecom). Familiarity with ticketing systems or live chat platforms. Benefits: Competitive salary Health insurance Paid time off Professional development opportunities Flexible work options Job Types: Full-time, Permanent, Fresher Pay: ₹5,000.00 - ₹30,000.00 per month Benefits: Paid sick time Work Location: In person

Position: BPO Executive Job Type: Full Time Job Summary: We are seeking a dedicated and enthusiastic BPO executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing solutions to customer issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a customer-centric attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Customer Service: Handle inbound and outbound calls, emails, and chats from customers. Address customer inquiries and complaints, and provide information about products and services. Problem resolution: resolve customer issues efficiently and effectively, ensuring customer satisfaction and retention. Data Entry: accurately input and update customer information in the database. Follow-Up: Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Quality Assurance: Maintain quality standards by adhering to company policies and procedures. Ensure compliance with regulatory requirements. Team Collaboration: Work closely with team members and supervisors to achieve individual and team targets. Reporting: Prepare and maintain reports on customer interactions, feedback, and issue resolutions. Qualifications: Education: high school diploma or equivalent. A degree in any discipline is preferred. Experience: 0-1 years of experience in a customer service or call center environment. Communication Skills: Excellent verbal and written communication skills in [language(s) required]. Technical skills: proficiency in using computer systems. Problem-Solving: Strong problem-solving skills with the ability to handle difficult situations calmly and effectively. Interpersonal Skills: Ability to build rapport with customers and work effectively in a team environment. Adaptability: Flexibility to work in shifts, including weekends and holidays if required. Preferred Skills: Experience with [specific software or tools used in your BPO]. Knowledge of industry-specific knowledge, e.g., healthcare, finance, etc. Multilingual abilities. Note : Only for interested candidates : Freshers can also apply : Only for boys Job Types: Full-time, Permanent Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: On Site Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹5,000.00 - ₹30,000.00 per month Benefits: Paid sick time Work Location: In person

Job Overview: Location: [customer support executive] Job Type: [Full-Time] Department: Customer Service Reports to: Customer Support Manager Job Summary: We are seeking a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, providing support through various channels (phone, email, chat) and ensuring a smooth and satisfying customer experience. Your goal is to resolve inquiries efficiently, promote customer loyalty, and contribute to the improvement of our service processes. Key Responsibilities: Respond to customer queries in a timely and accurate way via phone, email, or chat. Identify customer needs and help customers use specific features or resolve product-related issues. Update internal databases with information about customer interactions, feedback, and technical issues. Monitor customer complaints and resolve them efficiently to ensure customer satisfaction. Escalate complex issues to the appropriate departments or team leaders. Follow up with customers to ensure their issues are resolved. Collaborate with cross-functional teams (sales, tech support, logistics) to deliver the best solutions. Keep up to date with product knowledge and company policies. Requirements: Bachelor’s degree in any field (preferred in Business, Communication, or related areas). 1–3 years of experience in a customer support or client-facing role. Excellent verbal and written communication skills. Proficiency in using support tools (e.g., Zendesk, Freshdesk, CRM systems). Strong problem-solving skills and attention to detail. Ability to remain calm and patient, especially with difficult customers. Flexibility to work in shifts, if required. Nice to Have: Multilingual skills. Experience in [industry-specific] support (e.g., e-commerce, SaaS, telecom). Familiarity with ticketing systems or live chat platforms. Benefits: Competitive salary Health insurance Paid time off Professional development opportunities Flexible work options Job Types: Full-time, Permanent, Fresher Pay: ₹5,000.00 - ₹30,000.00 per month Benefits: Paid sick time Work Location: In person

Business Development Manager (Male) Role: The BDM will lead client acquisition, partnership development, and business growth strategies to increase the company’s market presence and revenue. Key Responsibilities: Generate leads through online platforms (Upwork, LinkedIn, JustDial, IndiaMart, etc.) Handle client meetings (virtual/physical), project discussions, and negotiations Prepare proposals, scope of work documents, and agreements Follow up with clients and close deals effectively Coordinate with project and creative teams for delivery timelines Maintain strong client relationships and identify upsell opportunities Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Expected Start Date: 01/08/2025