Customer Support Executive

0 - 5 years

1 - 2 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opening: Customer Support Executive Blended Process (Voice + Chat)

Locations:

About the Role

Customer Support Executives

Key Responsibilities

  • Attend to inbound and outbound customer queries professionally
  • Respond to customer issues accurately via

    voice calls and chat support

  • Provide product/service information and troubleshoot as per process guidelines
  • Maintain accurate records in CRM systems
  • Meet targets for response time, customer satisfaction and quality
  • Support team goals and escalate issues when required

Who Can Apply

Eligibility:

  • 12th Pass / Graduate / Under-Graduate
  • Freshers and Experienced candidates both can apply
  • Must be comfortable with

    rotational shifts & night shifts

  • Good communication skills (English + Hindi — Marathi preferred for Mumbai)

Job Locations & Shift Details

Kolkata (West Bengal)

What We Offer

Competitive Salary (Depends on location & experience)
Growth opportunities & career path in customer support Training on blended process tools & CRM systems Professional work environment

(Exact salary and benefits will be discussed during the interview.)

How to Apply

Contact HR – Aradhna

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