Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Summary
Responsibilities and Duties:

  • Handle inbound calls and outbound calls of the clients
  • Candidates need to interact with customers regarding their issues and note them down.
  • Give training and support of ERP software and applications to our clients (schools and coaching)
  • Should be able to assist the client by taking their desktop remotely through software like any desk
  • Analyze, test & troubleshoot ERP system issues reported by end users
  • Respond to customer queries by e-mail, chat, or telephone

Requirements:

  • Bachelors degree in BCA, MCA, B.Tech or M.Tech.
  • Strong communication and organizational skills.
  • Proficiency in MS Office and operational software.
  • Problem-solving and multitasking abilities.

Job Type: Full-time

Pay: ₹400,000.00 - ₹500,000.00 per year

Work Location: In person

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