Customer Support Executive

Job description

We have an urgent requirement of 5 candidates for the USA logistics process.

Eligibilities :

Must be minimum Graduate

Must be fluent in English

Must be ready to work in night shifts

Must have valid educational proofs and identity proofs

Responsibilities:

• Booking loads as per truck requirements.
• scheduling drivers to make freight deliveries or collect shipments and packages.
• communicating with customers about freight details, delivery or pickup times, and special handling requests.
• planning pre-determined routes and accommodating route changes as needed.
• maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• keeping track of transportation regulations and laws to ensure that truck drivers comply.
• reviewing drivers' logs, including dispatched calls and arrival times.
• monitoring truck repairs and maintenance schedules.

Qualification and skill set.

Willing to work in the USA Based process and us timings. (calling & emails).

the candidate should have good negotiation skills. Ability to handle a tough situation with the customer. Active listener with excellent communication skills. With Computer Skill

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹18,000.00 per month

Experience:

• Logistics: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person