Role Description This is a full-time on-site role for a Dispatcher. The Dispatcher will be responsible for handling incoming and outgoing calls, dispatching field technicians, updating and maintaining schedules, handling customer service inquiries, and handling administrative tasks as necessary. Qualifications Excellent communication and customer service skills Ability to multi-task and work in a fast-paced environment Strong organizational and time-management skills Ability to stay calm and think clearly in stressful situations Basic computer and data entry skills Experience in a dispatch or related role is a plus Knowledge of the geographic area is a plus Must be Graduate Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid time off Schedule: Night shift US shift Supplemental Pay: Shift allowance Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person
Role Description This is a full-time on-site role for a Dispatcher. The Dispatcher will be responsible for handling incoming and outgoing calls, dispatching field technicians, updating and maintaining schedules, handling customer service inquiries, and handling administrative tasks as necessary. Qualifications Excellent communication and customer service skills Ability to multi-task and work in a fast-paced environment Strong organizational and time-management skills Ability to stay calm and think clearly in stressful situations Basic computer and data entry skills Experience in a dispatch or related role is a plus Knowledge of the geographic area is a plus Must be Graduate Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid time off Schedule: Night shift US shift Supplemental Pay: Shift allowance Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person
Logistics Billing Specialist This role is responsible for creating customer invoices, resolving carrier rate discrepancies and processing claims. This position will be responsible for maintaining accurate records and assisting with other carrier and customer activities as required. The Logistics Billing Specialist will be responsible for accounts receivable and accounts payable as well reviewing carrier bills and approving them for payment. This role will also be responsible for building and maintaining client relationships to ensure excellent customer service to ensure that their accounting expectations and needs are met. Responsibilities: Collaborate with the sales teams to understand their clients and related accounting needs. Display top-notch customer service skills as you answer inbound inquiries from clients / carriers and build relationships with customer accounting contacts. Learn each customer’s invoicing portal and develop processes to maximize collections and minimize billing discrepancies. Proactively research payment details and reach out to clients as needed. Pull weekly reports and distribute for internal consumption. Follow AR trending patterns to predict and prevent past due invoices. Strive to meet and exceed aging goals on a consistent basis. Settle payments with customers. Resolve payment disputes thoroughly, involving management when appropriate. Execute administrative tasks, including document uploading and retrieval. Represent our client’s brand through transparent and professional communication with customers via phone and email. Experience: Bachelor’s degree in B.Com /Accounting/ Finance or a related field. 1-2 years of experience working in Accounts Receivable and Accounts Payable is preferred. Minimum of 1 year of logistics experience and USA Accounting experience is a plus. QuickBooks experience is a plus. Familiarity with basic accounting principles and procedures. Ability to deal with claims, collections and settlements. Solid data entry skills with regard to speed and accuracy. Intermediate MS Excel skills. A self-starter with ability to work in a fast-paced office setting. Organization, accuracy and attention to detail. Excellent written, verbal, and presentation skills. Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Education: Bachelor's (Preferred) Experience: Accounting: 1 year (Preferred) Work Location: In person
Job description We have an urgent requirement of 5 candidates for the USA logistics process. Eligibilities : Must be minimum Graduate Must be fluent in English Must be ready to work in night shifts Must have valid educational proofs and identity proofs Responsibilities: Booking loads as per truck requirements. scheduling drivers to make freight deliveries or collect shipments and packages. communicating with customers about freight details, delivery or pickup times, and special handling requests. planning pre-determined routes and accommodating route changes as needed. maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times. keeping track of transportation regulations and laws to ensure that truck drivers comply. reviewing drivers' logs, including dispatched calls and arrival times. monitoring truck repairs and maintenance schedules. Qualification and skill set. Willing to work in the USA Based process and us timings. (calling & emails). the candidate should have good negotiation skills. Ability to handle a tough situation with the customer. Active listener with excellent communication skills. With Computer Skill Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹14,000.00 - ₹18,000.00 per month Experience: Logistics: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person Job Types: Full-time, Part-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Job description We have an urgent requirement of 5 candidates for the USA logistics process. Eligibilities : Must be minimum Graduate Must be fluent in English Must be ready to work in night shifts Must have valid educational proofs and identity proofs Responsibilities: Booking loads as per truck requirements. scheduling drivers to make freight deliveries or collect shipments and packages. communicating with customers about freight details, delivery or pickup times, and special handling requests. planning pre-determined routes and accommodating route changes as needed. maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times. keeping track of transportation regulations and laws to ensure that truck drivers comply. reviewing drivers' logs, including dispatched calls and arrival times. monitoring truck repairs and maintenance schedules. Qualification and skill set. Willing to work in the USA Based process and us timings. (calling & emails). the candidate should have good negotiation skills. Ability to handle a tough situation with the customer. Active listener with excellent communication skills. With Computer Skill Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹14,000.00 - ₹18,000.00 per month Experience: Logistics: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person Job Types: Full-time, Part-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person