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Niftel Communications
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Customer Support Executive

Customer Support Executive

Niftel Communications

0 - 1 years

1 - 2 Lacs

lucknow

Posted:1 day ago| Platform:

Apply

Skills Required

customer support executive excellent communication in english blended process fluent english bpo customer service solving queries chat support icse voice support international process rotational shifts customer handling skills domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Associate

Full Time (WORK FROM OFFICE)

Location: Jopling Road, Hazratganj

Salary: 13,000 to 15,500

Working Hours:

6 working days/week, with 1 rotational week off

Shift Timings:

Rotational shifts (Day, Evening, Night, Midnight)
Female: Day rotational shifts
Male: Evening, Night, Midnight shifts

Key Responsibilities:

Efficiently handle and resolve customer inquiries.
Provide excellent support through both chat and voice processes.
Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.
Strong decision-making ability, especially when working under pressure.

Key Requirements:

12th Pass or higher
Minimum age: 18+
Ability to work from the office
Strong communication, decision-making, and interpersonal skills
Ability to work under pressure in a fast-paced environment

Contact:

For more details, please contact

HR Alviya

8810706413

Niftel Communications

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