Customer Support Executive

2 - 4 years

2 - 5 Lacs

Posted:19 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

RETAIL BROKING & DISTRIBUTION Group

ORGANISATION

DESIGNATION

NO. OF VACANIES 3

EXPERIENCE RANGE

CRITICAL EXPERIENCE

ESSENTIAL QUALIFICATIONS

LOCATION

CANDIDATE'S PROFILE

  • Attend to calls professionally to provide information about products and services
  • Listen and respond to customers needs and concerns
  • Keep records of customer interactions and recording details of inquiries, complaints and feedbacks
  • Follow up to ensure that appropriate actions were taken on customer requests.

SKILLS AND TRAITS

  • Excellent oral communication skills.
  • Self-motivated & Drive to achieve.
  • Ability to listen and should possess problem solving skills.

hemangini.masani@idbicapital.com

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