Posted:2 months ago| Platform: 
Work from Office
Full Time
Responsibilities: Customer Assistance : Respond to customer inquiries via phone, email, or chat. Help with setting up new services or upgrading existing ones. Guide customers through troubleshooting steps for connectivity issues. Assist with billing questions and resolving billing issues. Technical Support : Diagnose and resolve connectivity problems. Support modem/router configurations and other network devices. Escalate complex issues to higher-level technical support. Account Management : Process service requests, including installations, cancellations, and plan changes. Update customer account information. Handle and resolve customer complaints. Documentation and Reporting : Maintain accurate records of customer interactions.
Yash Shukla
3 months ago
It has been 1 complete year since I have been using Elxer\u0027s Internet Service in my home. I am very happy with their work, service and prompt acti...
Rishabh Chauhan
a week ago
Wonderful experience.. One of the best internet service provider.
Lk. verma
4 months ago
Nice experience specially to me because I call yesterday and installed and provided internet very faster within 18 hours waaw very nice.
Siddhartha Shrivastava
4 months ago
Lovely experience, prompt service, good technical support, effective internet. Keep it improving \u0026 Up.
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