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Designco
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Customer Support Executive

Customer Support Executive

Designco

1 - 6 years

2 - 3 Lacs

Noida Delhi / NCR

Posted:1 month ago| Platform:

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Skills Required

Customer Support Customer Service Customer Care Voice Process Voice Support International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB RESPONSIBILITY • Handle inbound and outbound customer inquiries through various channels. • Provide prompt, courteous, and effective responses to customer queries. • Assist customers in troubleshooting product or service-related issues. • Escalate complex problems to senior team members or supervisors when necessary. • Follow standard operating procedures for efficient issue resolution. • Acquire a deep understanding of the company's products or services. • Stay updated on product updates, features, and pricing changes. • Maintain detailed and accurate records of customer interactions and resolutions. • Adhere to quality and service standards for a positive customer experience.

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Newtownabbey County Antrim

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Customer Support Executive