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Customer Support Executive

0 - 2 years

1 - 2 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hi Candidate,

We have opening for Domestic Voice and Semi Voice process.

Role Title: Advisor (Calling Support)

Minimum Educational Qualification: 12th Pass / Diploma / Graduate

Essential Skills: Clear spoken and written communication (local language(Kannada) + Fluent English and Hindi).


Technical Skills:

1) Primarily in English (at Versant 3 proficiency level) and Hindi. Services in any other prominent Indian languages (Kanada/Tamil/Malayalam/Telegu)

  • Computer Literacy: Familiarity with using email, chat tools.
  • Keyboard Skills: Typing and data entry skills 30 WPM with 90% Accuracy
  • Logical Aptitude

2) Customer Service Skills:

  • Active listening to understand customer concerns.

• Customer Service Mindset

  • Patience, empathy, and politeness when dealing with complaints or questions.
  • Problem-Solving Skills
  • Ability to quickly resolve customer issues or escalate when needed.

Other Requirements:

6 days working Ability in week and to work in Rotational shifts and Week Off.

Freshers and Experienced both can apply


Looking for Immediate Joiner.

Regards,

Pooja G


Contact- 8310863451 

Mail ID- pooja.g@cogenthub.com

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Cogenthub
Cogenthub

Outsourcing and Offshoring Consulting

London Kolkata

1001-5000 Employees

49 Jobs

    Key People

  • Jessica Lin

    CEO
  • Michael Chen

    CTO

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