Customer Success Specialist

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Cerebry


Role Description

This is a full-time, on-site role located in Noida for a Customer Success Specialist. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing customer support, addressing customer service inquiries, and maintaining effective communication with clients. The role requires collaboration with various departments to resolve customer issues and improve customer experience.


Qualifications

  • Customer Satisfaction and Customer Service skills
  • Analytical Skills for understanding customer needs and problems
  • Customer Support and Communication skills
  • Excellent interpersonal and problem-solving abilities
  • Ability to work collaboratively in a team environment
  • Experience in educational technology or a related field is a plus
  • Bachelor’s degree.

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