Customer Success Representative

Role Overview: At Vested, as a Customer Success Representative based in Ahmedabad/Gift City, your role will involve managing customer inquiries, providing support, and ensuring customer satisfaction. Your daily tasks will include handling customer service interactions, resolving issues, and enhancing the overall customer experience. Key Responsibilities: - Manage customer inquiries and provide support - Ensure customer satisfaction - Handle customer service interactions - Resolve customer issues - Enhance the overall customer experience Qualifications Required: - Customer Service, Customer Support, and Customer Satisfaction skills - Excellent Communication skills - Customer Experience management abilities - Strong problem-solving and conflict resolution skills - Ability to work well in a team and adapt to a fast-paced environment - Bachelor's degree in Business, Marketing, or a related field is a plus - Experience in financial services or a related industry is preferred,