Customer Success Manager

About Us: We are a digital solutions company based out of Sector 63, Noida. Some of our clients are

Johnson Tiles, Unacademy, Mercedes Benz, Hero Motocorp, Mohanlal Sons, Rajesh Masale etc. Our

International clients are spread across India, USA, Canada, UK, Middle East & Nepal.

Check out more on https://www.trnsformbiz.com/

Job Title: Customer Success Manager

Job Location: Noida

Work Status: Work from Office – No Hybrid, No WFH

Educational Qualifications: Graduation in any Stream

Experience: 2-5 years (Ideally in a Digital/Creative/Media/Advertising/Event Agency)

Knowledge & Skills Required

• Familiarity with Digital Platforms such as Google, Facebook, Instagram etc.
• Elementary knowledge of Digital advertising environment
• Excellent ENGLISH communication and presentation skills
• Good Working knowledge of Word/Excel/PPT etc.
• Ability to develop good relationships with current and potential clients.
• Passion towards work and willingness to learn
• commitment towards responsibilities
• Team Player

Role:

• Working with Team to manage Social & Google Campaigns for clients
• Managing existing client relationships
• Campaign reports preparation & presentation to clients
• Collaborate with other team members to provide prompt solutions to clients
• Research and identify new trends in Social Media/Google

Compensation:

• Fixed Salary & Reimbursements: 3.2- 4.8 LPA
• Incentives additional up to 1.2 LPA (As per company policy)