Customer Success Manager

We’re Hiring — Customer Success Manager (Healthcare SaaS)

Sollu

reduce no-shows, boost patient appointments, and deliver smarter care experiences

Experience:

What you’ll do:

• Own relationships with hospitals & clinics — onboarding, training, adoption & renewals
• Help clients use our products to

  improve patient communication, patient engagement & ROI

• Drive usage, upsell new modules & identify growth opportunities
• Partner with Product & Tech teams to solve customer needs
• Be the trusted advisor for hospital administrators & CXOs

You should have:

• Strong communication skills
• Bachelor's degree
• Strong client management & consultative skills
• Experience with enterprise or mid-market accounts
• Healthcare IT / SaaS / CPaaS background (bonus)
• Data-driven mindset & ability to show measurable value

Why join us?

AI-driven healthcare communication

·      Fast growth, big impact, and real ownership

·      Work directly with the founders and a passionate product team

If you’re passionate about healthcare technology and love making customers successful, we would love to hear from you! Mail your resume at hr@sollu.in