As a Customer Success Manager (CSM) at our company, your primary focus will be on building strong and long-lasting relationships with our clients, leading to happy and loyal customers. You will play a crucial role in proactively engaging with customers to provide both strategic and tactical guidance that will enhance the value they derive from our suite of products at Sollus. Your responsibilities will include smoothly transitioning account ownership from the Sales and management team, managing a portfolio of accounts, and engaging with customers using a structured engagement model. You will also be tasked with creating custom metrics tailored to different verticals to ensure high levels of engagement, understanding and documenting customer use-cases and business flows, and possessing a deep knowledge of all Sollus products to effectively demonstrate them to customers and provide solutions aligned with their business needs. Additionally, you will be required to establish stronger customer relationship management programs by working closely with key customer stakeholders, collaborating with internal cross-functional teams to address customer issues effectively, ensuring the positive health of all Sollus products, and leveraging data-driven insights to drive focused and result-oriented customer engagement initiatives. A good understanding of SaaS metrics and ownership of key metrics such as Product-Adoption and Customer Retention will also be part of your responsibilities. In terms of requirements, we are seeking individuals who thrive in uncertain environments and can deliver results independently. You should have a knack for articulating customer problems effectively, possess strong written and verbal communication skills, and be able to report and share client status updates at regular intervals. A Bachelor's Degree in Computer Science or Business Education is preferred, and candidates with a background or interest in sports, music, or adventure activities will be given preference. This is a full-time position that requires you to work in person at our designated work location.,
Location: Chennai, India | Department: Sales & Business Development About Sollu Sollu is a fast-growing cloud communications company transforming how hospitals and enterprises engage with their customers. Through IVR, SMS, WhatsApp, and API-driven solutions, we help businesses reduce no-shows, boost lead conversions, and create seamless communication journeys. We’re in hypergrowth mode and are looking for ambitious people to join our journey. What You’ll Do As a Sales Executive, you’ll be on the front lines of our growth—identifying new opportunities, driving conversations, and building strong client relationships. This role is ideal for someone who thrives on travel, loves meeting people, and wants to be part of a fast-scaling SaaS/communications business. Key Responsibilities Lead Generation: Hunt for new opportunities through research, cold outreach, networking, and inbound leads. Pitch & Present: Deliver impactful demos and presentations that showcase the value of our cloud communication solutions (IVR, SMS, WhatsApp, APIs, Contact Centers, etc.). Solution Selling: Understand client needs and craft tailored solutions that solve real business challenges. Achieve Targets: Consistently meet/exceed monthly & quarterly sales goals. Market Expansion: Travel extensively to expand our footprint and build strong regional presence. Collaboration & Reporting: Work closely with product, marketing, and support teams, while maintaining accurate reports in CRM tools. What We’re Looking For Bachelor’s degree in Business, Engineering, Marketing, or related field. 2–5 years of B2B sales experience, ideally in cloud communications, SaaS, telecom, or IT services. Familiarity with cloud comms (VoIP, APIs, CPaaS, messaging) a big plus. Proficiency with CRM tools (Zoho or similar). Strong communication, presentation & negotiation skills. Energetic, adaptable, and hungry to grow in a high-speed environment. Willingness to travel extensively —this is a field-heavy role. What We Offer Competitive base salary + sales-linked incentives (no cap on earnings). Opportunity to grow with a hypergrowth startup . Exposure to the booming SaaS & healthcare-tech ecosystem. A dynamic, collaborative, and fast-moving team. If you are a go-getter and passionate about sales—and you want to make an impact in one of India’s fastest-growing sectors— we’d love to hear from you! Apply now or drop us a note at hr@sollu.in .
Location: Chennai, India | Department: Sales & Business Development About Sollu Sollu is a fast-growing cloud communications company transforming how hospitals and enterprises engage with their customers. Through IVR, SMS, WhatsApp, and API-driven solutions, we help businesses reduce no-shows, boost lead conversions, and create seamless communication journeys. We’re in hypergrowth mode and are looking for ambitious people to join our journey. What You’ll Do As a Sales Executive, you’ll be on the front lines of our growth—identifying new opportunities, driving conversations, and building strong client relationships. This role is ideal for someone who thrives on travel, loves meeting people, and wants to be part of a fast-scaling SaaS/communications business. Key Responsibilities Lead Generation: Hunt for new opportunities through research, cold outreach, networking, and inbound leads. Pitch & Present: Deliver impactful demos and presentations that showcase the value of our cloud communication solutions (IVR, SMS, WhatsApp, APIs, Contact Centers, etc.). Solution Selling: Understand client needs and craft tailored solutions that solve real business challenges. Achieve Targets: Consistently meet/exceed monthly & quarterly sales goals. Market Expansion: Travel extensively to expand our footprint and build strong regional presence. Collaboration & Reporting: Work closely with product, marketing, and support teams, while maintaining accurate reports in CRM tools. What We’re Looking For Bachelor’s degree in Business, Engineering, Marketing, or related field. 2–5 years of B2B sales experience, ideally in cloud communications, SaaS, telecom, or IT services. Familiarity with cloud comms (VoIP, APIs, CPaaS, messaging) a big plus. Proficiency with CRM tools (Zoho or similar). Strong communication, presentation & negotiation skills. Energetic, adaptable, and hungry to grow in a high-speed environment. Willingness to travel extensively —this is a field-heavy role. What We Offer Competitive base salary + sales-linked incentives (no cap on earnings). Opportunity to grow with a hypergrowth startup . Exposure to the booming SaaS & healthcare-tech ecosystem. A dynamic, collaborative, and fast-moving team. If you are a go-getter and passionate about sales—and you want to make an impact in one of India’s fastest-growing sectors— we’d love to hear from you! Apply now or drop us a note at hr@sollu.in .
We’re Hiring — Customer Success Manager (Healthcare SaaS) At Sollu , we’re transforming how hospitals and clinics connect with their patients through AI-powered communication & engagement tools . We work with healthcare providers, helping them reduce no-shows, boost patient appointments, and deliver smarter care experiences — and we are growing fast! Experience: 2–6 yrs in Customer Success / Account Management (SaaS or HealthTech preferred) What you’ll do: Own relationships with hospitals & clinics — onboarding, training, adoption & renewals Help clients use our products to improve patient communication, patient engagement & ROI Drive usage, upsell new modules & identify growth opportunities Partner with Product & Tech teams to solve customer needs Be the trusted advisor for hospital administrators & CXOs You should have: Strong communication skills Bachelor's degree Strong client management & consultative skills Experience with enterprise or mid-market accounts Healthcare IT / SaaS / CPaaS background (bonus) Data-driven mindset & ability to show measurable value Why join us? · Shape the future of AI-driven healthcare communication · Fast growth, big impact, and real ownership · Work directly with the founders and a passionate product team 📩 If you’re passionate about healthcare technology and love making customers successful, we would love to hear from you! Mail your resume at hr@sollu.in
Sollu is Hiring Interns – Digital Marketing & Social Media Work from Anywhere | Duration: 3–6 months | Internship About Sollu At Sollu, we are on a mission to help hospitals and healthcare providers communicate better with their patients — through calls, SMS, WhatsApp, and smart automation. With 250+ hospitals already onboarded and growing fast, we’re now expanding our digital footprint — and that’s where you come in! What We’re Looking For We are seeking creative, self-driven interns who love storytelling, social media, and all things digital. You’ll work directly with our founding team, helping us shape Sollu’s online voice and brand presence. Internship Roles 1️⃣ Digital Marketing Intern Assist in SEO, SEM, and online campaigns. Create landing pages, emailers, and engagement strategies. Analyze traffic and campaign performance using tools like Google Analytics. 2️⃣ Social Media & Content Intern Create posts, reels, and stories for LinkedIn, Instagram, and YouTube. Write engaging captions and blogs about healthcare, technology, and innovation. Manage our content calendar and help build community engagement. What You’ll Get Work from anywhere – full flexibility. Real-world exposure to a fast-scaling SaaS startup. Mentorship from marketing and product leaders. Internship certificate + performance-based stipend. Opportunity to convert to a full-time role after internship. Who Should Apply Students or recent graduates passionate about digital marketing or content creation. Excellent communication and writing skills. Comfortable with Canva, ChatGPT, basic and/or AI marketing tools (bonus points if you’ve managed social pages before!). Interested? Drop your resume or portfolio at hr@sollu.in with the subject line 'Internship'.