Posted:2 days ago|
Platform:
On-site
Full Time
Manage the complete customer journey: prospecting, onboarding, relationship management, and retention.
Conduct product demos and explain technical aspects to clients effectively.
Act as the main point of contact for client queries, support, and escalations.
Monitor client adoption and ensure successful product usage.
Identify upselling and cross-selling opportunities to drive growth.
Maintain CRM records and prepare periodic performance reports.
Collaborate with internal teams to improve customer experience.
Bachelor’s degree in Computer Science, IT, or related field.
1–3 years of experience in Sales, Customer Success, or Account Management.
Excellent communication and relationship-building skills.
Ability to understand and explain technical concepts clearly.
Proficiency with CRM tools (Zoho, HubSpot, or similar).
Comfortable working in a fast-paced startup environment.
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14.0 - 15.0 Lacs P.A.
surat, gujarat, india
Salary: Not disclosed
surat, gujarat, india
Salary: Not disclosed
